Well, the BBQ was disgusting, and when we mentioned it was told to take some photos, And sent photos were deemed to be OK, Cleaner was sent to clean the BBQ and was a hell of a lot better. So we turned it on and did not work. Message sent about BBQ and the usual response we cannot get in contact with the owner.AND now after leaving nearly 10 days later we are given a bill for marks on a couch.$198 HHHaaaaaa could clean a whole house for that . The carpets were Disgusting and i am sure the couch was the same. Lucky we took Photos before and will be taking the problem to STAYZ. NOT HAPPY