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Mackay Resort Motel

Photo gallery for Mackay Resort Motel

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, desk, laptop workspace, blackout curtains

Overview of Mackay Resort Motel

Mackay Resort Motel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Individually-wrapped food options
154 Nebo Road, West Mackay, QLD, 4740

Explore the area

  • Popular LocationMackay Regional Botanic Gardens18 min walk
  • Popular LocationMackay Base Hospital19 min walk
  • Popular LocationHarrup Park3 min drive
  • AirportMackay, QLD (MKY)5 min drive

Choose dates to view prices

About this area

Mackay

Located in Mackay, Mackay Resort Motel is in the business district and near the boardwalk. The area's natural beauty can be seen at Harrup Park and Mackay Regional Botanic Gardens, while Mackay Enertainment and Convention Centre and Artspace Mackay are cultural highlights. Don't miss out on a visit to Bluewater Lagoon.

What's nearby

  • Mackay Regional Botanic Gardens - 18 min walk
  • Mackay Base Hospital - 19 min walk
  • Jubilee Park - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • Blue Gecko — 1 min walk
  • Kevin's Place - 3 min drive
  • Cool Mango Salad Bar - 3 min drive
  • Galleons Restaurant - 4 min drive
  • Church on Palmer - 5 min drive

About this property

Mackay Resort Motel

Suburban Mackay motel in West Mackay, near Mackay Regional Botanic Gardens
A restaurant, an outdoor pool and a bar/lounge are available at this motel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a coffee shop/café and a snack bar/deli are on-site. All 40 rooms provide conveniences such as coffee makers and free tea bags/instant coffee, plus in-room free WiFi and TVs with digital channels. Minibars, room service and free long-distance calls are among the other amenities available to guests. Limited housekeeping is available.
Mackay Resort Motel offers 40 forms of air-conditioned accommodation with minibars and coffee/tea makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Mackay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only. Renovation of all guestrooms was completed in March 2016.

Recreational amenities at the motel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends: AUD 4.00-17.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Conference centre (603 square feet of space)
  • Meeting rooms 3

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Renovated guest rooms – March 2016
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 8:00 PM) and Sunday - Sunday (7 AM - 1 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 4.00 and AUD 17.50 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 372 out of 736 reviews
5 - Excellent 51%
Rating 4 - Good. 292 out of 736 reviews
4 - Good 40%
Rating 3 - Okay. 54 out of 736 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 736 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 736 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.6/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable and was conveniently positioned. There was no negatives for us staying at the property.
Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
No restaurant on weekends
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was easy, arrived, checked in, found room - that easy!
Stayed 1 night in May 2021