Near Mackay Regional Botanic Gardens, Mackay Resort Motel offers a warm retreat with a poolside bar, daily manager's reception, and Blue Gecko restaurant serving local and international cuisine. Unwind in the garden or by the outdoor pool while enjoying high-speed WiFi; guests praise the helpful staff.
Located in West Mackay, a neighbourhood in Mackay, Mackay Resort Motel is in the entertainment district and near a boardwalk. Mackay Regional Botanic Gardens is a popular attraction and the area's natural beauty can be seen at Harrup Park and Cape Hillsborough National Park. Don't miss out on a visit to Bluewater Lagoon. Visit our Mackay travel guide
Located close to Mackay Regional Botanic Gardens and Mackay Enertainment and Convention Centre, Mackay Resort Motel provides a poolside bar, a free daily manager's reception and a terrace. The on-site local and international cuisine restaurant, Blue Gecko, features a poolside location and breakfast. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
Free self-parking
Cooked-to-order breakfast (surcharge), express check-out and a front desk safe
Tour/ticket information, a banquet hall and a TV in reception
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Mackay Resort Motel have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free self parking on site
Limited on-site self parking
Onsite parking includes off-street options
Food and drink
Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli
Restaurants on site
Blue Gecko
Things to do
Children's pool
Outdoor pool
TV in common areas
Family friendly
Children's games
Children's pool
Fenced pool
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Snack bar/deli
Soundproofed rooms
Conveniences
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
3 meeting rooms
Business centre
Conference centre (603 square foot of space)
Outdoors
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
Banquet hall
Built in 2000
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
43-inch smart TV with premium digital channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Freezer
Limited room service
Mini-fridge
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning
Desk
Eco-friendly toiletries
Free local calls
Free long-distance calls
Heating
Iron/ironing board
Laptop workspace
Laundry detergent
Phone
Recycling
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Saturday and Sunday:
Restaurant
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night.
Cots (infant beds) are available for AUD 10.0 per night
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
We should mention
This property does not have any lifts
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay
Frequently asked questions
Does Mackay Resort Motel have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Mackay Resort Motel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on 22 Mar 2026 start from AU$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mackay Resort Motel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mackay Resort Motel?
Self-parking is free at this property.
What time is check-in at Mackay Resort Motel?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Mackay Resort Motel?
Checkout is at 10 AM.
Where is Mackay Resort Motel located?
Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Regional Botanic Gardens and Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mackay Resort Motel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was very good and had everything we needed. The staff were very friendly and helpful. Of special note, we loved having a drink in the beautiful pool area. The restaurant does breakfast and this was excellent and very reasonably priced. Would happily come back.
My review is excellence in everything, it was one of the best places I’ve ever stayed and I’ve stayed at a lot of places, welcoming accomodating, friendly, the food was amazing. Thank you Mackay Resort for all that you done. Will be spreading the word xoxo
Our stay was quick and good for what we needed as just passing through. Staff were very helpful with late check in and organising breakfast orders for following morning. However room did appear a little dusty, light fitting above one of kids beds was also hanging out of wall and unfortunately our breakfast was cold by the time it arrived,
Pool was really nice ..
The parking situation needs to be managed ..
No good to advertise parking if it is not allocated to a room .. hit n miss parking is not acceptable and would be the only reason for not rebooking at this venue on a future occasion
Beautiful rooms, very clean, and good food from the restaurant!
Craig
Stayed 1 night in Aug 2024
8/10 Good
Jennifer
19 Apr 2025
Liked: Amenities
The location was great for access and a nice area to sit outside or by the pool ,hotel with great meals across the road or room service if you like to stay in . Had a great nights sleep every night and will stay again