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Cool Palms Motel

Photo gallery for Cool Palms Motel

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Cool Palms Motel

Cool Palms Motel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Laundry
4 Nebo Road, West Mackay, QLD, 4740

Explore the area

  • Popular LocationJubilee Park12 min walk
  • Popular LocationCaneland Central17 min walk
  • Popular LocationBluewater Lagoon17 min walk
  • AirportMackay, QLD (MKY)6 min drive

Choose dates to view prices

About this area

Mackay

Cool Palms Motel is located in Mackay. Mackay Leisure Centre and Black Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Floodway Conservation Area and Water Bird Habitat Conservation Area. Bluewater Lagoon and Queens Park Orchid House are also worth visiting. Guests appreciate the motel's central location.

What's nearby

  • Jubilee Park - 12 min walk
  • Artspace Mackay - 16 min walk
  • Caneland Central - 17 min walk
  • Bluewater Lagoon - 17 min walk
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • Romeo & Juliet's Restaurant - 9 min walk
  • Austral Hotel - 13 min walk
  • Ban-na - 16 min walk
  • Malaysia House - 16 min walk
  • Vella's Fish Bar - 17 min walk

About this property

Cool Palms Motel

Mackay motel in West Mackay with free parking
Along with an outdoor pool, this motel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, a garden and barbecues are on-site. All 14 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and flat-screen TVs with cable channels. Room service, coffee makers and showers are among the other amenities available to guests.
Cool Palms Motel offers 14 forms of accommodation with coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. An iron/ironing board and hairdryers can be requested.

Recreational amenities at the motel include an outdoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily: AUD 9.00 for adults and AUD 9.00 for children
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 PM
Express check-in

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 10.00 per night.
Cots (infant beds) are available for AUD 5.00 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 9.00 for adults and AUD 9.00 for children (approximately)
  • Crib (infant bed) fee: AUD 5.00 per night
  • Rollaway bed fee: AUD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International

Property is also known as

Cool Palms Motel Mackay
Cool Palms Motel
Cool Palms Mackay
Cool Palms
Cool Palms Motel West Mackay
Cool Palms West Mackay
Cool Palms Motel Motel
Cool Palms Motel West Mackay
Cool Palms Motel Motel West Mackay

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 73 out of 146 reviews
5 - Excellent 50%
Rating 4 - Good. 53 out of 146 reviews
4 - Good 36%
Rating 3 - Okay. 16 out of 146 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 146 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 146 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the property to be very clean and well maintained, good location and reasonably priced
Stayed 2 nights in Jul 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were lovely and clean, staff very friendly. Only disappointment was the road noise. Lots of hooning in a 60km area
Stayed 1 night in Jun 2021

3/5 Okay

Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Our 1 Night stay at Cool Palms was fit for purpose. Well located for our needs, friendly proprietors, spacious room with aircon, large tv, fridge, kettle, microwave, table and 2 chairs. There is a guest laundry and small pool and garden though we didn't need to use them. Covered parking immediately outside our room was very welcome. Yes, there is some noise from the main road but being as there are numerous motels along the same stretch, this would be a common problem with hotels in the area. It didn't bother us unduly. Supermarket and a few take away type eateries within walking dustance. Its not the Ritz, but well priced for all that is provided.
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021