Located close to Harrup Park and Mackay Enertainment and Convention Centre, Pacific Sands Apartments provides a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Located in East Mackay, a neighbourhood in Mackay, Pacific Sands Apartments is near the airport and near the beach. Mackay Marina Village & Shipyard and Northern Beaches Bowls Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Don't miss out on a visit to Bluewater Lagoon. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Mackay travel guide
Located close to Mackay Enertainment and Convention Centre and Bluewater Lagoon, Pacific Sands Apartments provides a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this aparthotel include:
An outdoor pool
Free self-parking
Bike hire, access to a nearby health club and express check-out
A vending machine, a lift and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All 51 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
51 units
8 floors
Bicycle rentals
Built in 2015
Connecting units available
Garden
Individual decor
Individual furnishings
Reception hall
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 3.52 per cent for credit card payments
The front desk is open from Monday to Friday (8:00 AM to 5:00 PM), Saturday to Saturday (9:00 AM to 5:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 150.00 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3.52 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Pacific Sands Apartments have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Pacific Sands Apartments?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Pacific Sands Apartments on 28 Aug 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Pacific Sands Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pacific Sands Apartments?
Self-parking is free at this property.
What time is check-in at Pacific Sands Apartments?
Check-in start time: 2:00 PM; check-in end time: 5 PM.
What time is check-out at Pacific Sands Apartments?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Pacific Sands Apartments located?
Located in East Mackay, this luxury aparthotel is within 3 mi (5 km) of Harrup Park, Mackay Enertainment and Convention Centre and Bluewater Lagoon. Caneland Central and Mackay Base Hospital are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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