Property Vine - Pacific Sands

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Property Vine - Pacific Sands

Property Vine - Pacific Sands

4.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Outdoor space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
Map
3 Kirribilli Avenue, East Mackay, QLD, 4740

Explore the area

  • Popular LocationTown Beach9 min walk
  • Popular LocationQueens Park Orchid House16 min walk
  • Popular LocationFar Beach4 min drive
  • AirportMackay, QLD (MKY)9 min drive

Choose dates to view prices

Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

King Executive Room with Balcony

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Apartment, 2 Bedrooms

  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

King Room Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Apartment, 3 Bedrooms

  • 9 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed OR 3 Queen Beds

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About this area

Mackay

Property Vine - Pacific Sands is located in East Mackay, a neighbourhood in Mackay, and is near the airport and near the beach. The area's natural beauty can be seen at Water Bird Habitat Conservation Area and Floodway Conservation Area, while Artspace Mackay and Mackay Enertainment and Convention Centre are cultural highlights. Queens Park Orchid House and Bluewater Lagoon are also worth visiting.

What's nearby

  • Town Beach - 9 min walk
  • Queens Park Orchid House - 16 min walk
  • Mackay Enertainment and Convention Centre - 4 min drive
  • Far Beach - 4 min drive
  • Artspace Mackay - 5 min drive

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 9 min drive

Restaurants

  • Grazing Goat Cafe - 3 min drive
  • Masala - 3 min drive
  • Hot Wok - 3 min drive
  • Bing's Nomiya - 3 min drive
  • Roshni - 3 min drive

About this property

Property Vine - Pacific Sands

4.5-star aparthotel near the beach
Guests at this beach aparthotel will appreciate convenient on-site amenities such as barbecue grills and a picnic area. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a Smart TV with cable channels. For a bit of entertainment, a TV comes with Netflix, and added amenities include a DVD player and a ceiling fan. Weekly housekeeping is available.
Property Vine - Pacific Sands offers 80 air-conditioned accommodations with DVD players and coffee/tea makers. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Microwave
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Cleaning supplies

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • 32-inch smart TV with cable service
  • Netflix
  • Streaming services
  • DVD player

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Reception hall
  • Restaurant dining guide

Location highlights

  • Near the ocean
  • Near the sea
  • Near the airport

Things to do

  • Health club access nearby
  • Outdoor pool access neaby
  • Bike hire on site

General

  • 80 rooms
  • 8 floors
  • Built in 2015

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Policies

Check-in

Check-in from 2:00 PM - 5 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Vine Pacific Sands East Mackay
Property Vine - Pacific Sands Aparthotel
Property Vine - Pacific Sands East Mackay
Property Vine - Pacific Sands Aparthotel East Mackay

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 152 out of 323 reviews
5 - Excellent 47%
Rating 4 - Good. 114 out of 323 reviews
4 - Good 35%
Rating 3 - Okay. 40 out of 323 reviews
3 - Okay 12%
Rating 2 - Poor. 12 out of 323 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 323 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room needs a good clean very dusty
Stayed 2 nights in May 2022

3/5 Okay

Travelled with partner
Disliked: Cleanliness, amenities
Definitely not a good place for couples and families.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was modern but very dirty. Needs a good clean. Balcony smelt bad from all the bird pooh and inside was so dusty everywhere and mould in shower. All the rooms around were booked out by a teenage basketball team so was very noisey.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness
Staff service was great and they helped me with all questions. Very nice view and walks nearby. The apartment had everything I needed.
Stayed 5 nights in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Staff atbreception were lovely and friendly.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, room comfort
Highly recommend
Efficient booking, check-in/out and very clean. Extremely good value for money. Stayed here a few times now and each stay these high standards have been met.
Stayed 1 night in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are always welcoming and helpful, some minor maintenance issues but didn't detract from an overall enjoyable stay. Car parking can be an issue.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022

1/5 Terrible

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We were told when we made the booking that there were builders on the roof(and will be for three weeks) we checked in around 2pm (agin weren’t told) and had to listen until 5pm to hammering drilling and footsteps while trying to work. They’ve returned at 0630am!!!! I can’t work while all that’s going on. Aircon in bedroom but working either and no one to call. I’d like a refund!
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartments have all you need, any maintenance issues when reported are attended to quickly
Stayed 3 nights in Jan 2022