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Dolphin Heads Resort

Photo gallery for Dolphin Heads Resort

Featured image
On the beach, white sand, beach volleyball
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Dolphin Heads Resort

Dolphin Heads Resort

3.5 out of 5

3.7/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
6 Beach Road, Dolphin Heads, QLD, 4740

Explore the area

  • Popular LocationEimeo Beach4 min walk
  • Popular LocationBucasia Beach3 min drive
  • Popular LocationHibiscus Shopping Centre7 min drive
  • AirportMackay, QLD (MKY)27 min drive

Choose dates to view prices

About this area

Mackay

Located in Mackay, Dolphin Heads Resort is on the beach. Bluewater Lagoon and Queens Park Orchid House are local attractions and those in the mood for shopping can visit Northern Beaches Central Shopping Centre and Hibiscus Shopping Centre. Mackay Regional Botanic Gardens and Mackay Leisure Centre are also worth visiting. Make sure you don't miss outdoor adventures like horse riding, rock climbing and ecotours, or hop on a bike for hire nearby and take a self-guided tour around Mackay.

What's nearby

  • Eimeo Beach - 4 min walk
  • Blacks Beach Park - 16 min walk
  • Bucasia Beach - 3 min drive
  • Northern Beaches Central Shopping Centre - 6 min drive
  • Hibiscus Shopping Centre - 7 min drive

Getting around

  • Mackay Station - 21 min drive
  • Mackay, QLD (MKY) - 27 min drive

Restaurants

  • Salt Restaurant/Bar — 1 min walk
  • Blacks Beach Tavern - 3 min drive
  • McDonalds Rural View - 6 min drive
  • The Garden - 6 min drive
  • Woodman's Axe Espresso - 6 min drive

About this property

Dolphin Heads Resort

Beachside hotel to enjoy 2 outdoor swimming pools and a white sand beach
Spend the day on Dolphin Heads Resort's beach or relax by one of the hotel's 2 outdoor swimming pools. All 50 individually decorated rooms feature DVD players and patios. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like fridges and microwaves. Housekeeping is available on request.
Dolphin Heads Resort offers 50 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and complimentary bottles of water. Rooms open to patios. This individually decorated and furnished accommodation includes desks. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 9:00 AM–11:30 AM: AUD 5-22 for adults and AUD 5-12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Beach volleyball
  • Children's pool
  • Private picnics
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Conference space (1076 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Fridge

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 5 and AUD 22 for adults, and AUD 5 and AUD 12 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort Hotel
Dolphin Heads Resort Dolphin Heads
Dolphin Heads Resort Hotel Dolphin Heads

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 79 out of 333 reviews
5 - Excellent 24%
Rating 4 - Good. 136 out of 333 reviews
4 - Good 41%
Rating 3 - Okay. 75 out of 333 reviews
3 - Okay 23%
Rating 2 - Poor. 34 out of 333 reviews
2 - Poor 10%
Rating 1 - Terrible. 9 out of 333 reviews
1 - Terrible 3%

3.4/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

1/5 Terrible

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful, we stayed here for one night and we would never return. The bar closed just after 6:30pm on a Saturday night before we had finished dinner there no dessert. Wish we booked somewhere else.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip to Mackay
Nice location and the staff were very friendly and helpful I would definitely stay there again
Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021