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Casa Nostra Motel Mackay

Photo gallery for Casa Nostra Motel Mackay

Featured image
Terrace/patio
Premium bedding, pillow-top beds, iron/ironing board, free WiFi
Premium bedding, pillow-top beds, iron/ironing board, free WiFi
Premium bedding, pillow-top beds, iron/ironing board, free WiFi

Overview of Casa Nostra Motel Mackay

Casa Nostra Motel Mackay

4 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
30 Nebo Road, West Mackay, QLD, 4740

Explore the area

  • Popular LocationJubilee Park18 min walk
  • Popular LocationMackay Enertainment and Convention Centre18 min walk
  • Popular LocationBluewater Lagoon3 min drive
  • AirportMackay, QLD (MKY)6 min drive

Choose dates to view prices

About this area

Mackay

Located in Mackay, Casa Nostra Motel Mackay is in the business district and near the beach. The area's natural beauty can be seen at Pioneer Valley and Harrup Park, while Bluewater Lagoon and Mackay Leisure Centre are popular local attractions. Don't miss out on a visit to Mackay Regional Botanic Gardens. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and mountain biking nearby.

What's nearby

  • Jubilee Park - 18 min walk
  • Mackay Enertainment and Convention Centre - 18 min walk
  • Caneland Central - 3 min drive
  • Bluewater Lagoon - 3 min drive
  • Artspace Mackay - 3 min drive

Restaurants

  • Romeo & Juliet's Restaurant - 13 min walk
  • Ban-na - 20 min walk
  • Masala - 3 min drive
  • Fusion 128 - 3 min drive
  • Grazing Goat Cafe - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

About this property

Casa Nostra Motel Mackay

4-star Mackay motel in West Mackay, near Mackay Enertainment and Convention Centre
This smoke-free motel features an outdoor pool, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and tour/ticket assistance. All 21 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include microwaves and coffee makers. For a bit of entertainment, Smart TVs come with digital channels, and guests will also find in-room free WiFi and free bottled water. Housekeeping is available on request.
Casa Nostra Motel Mackay offers 21 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. 55-cm Smart televisions come with premium digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Things to do

  • Access to nearby health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Conference space (30 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated entire property – March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-cm smart TV
  • Digital channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini fridge
  • Toaster

More

  • Iron/ironing board
  • Laundry detergent
  • Mobile key entry

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 14 out of 16 reviews
5 - Excellent 88%
Rating 4 - Good. 2 out of 16 reviews
4 - Good 13%
Rating 3 - Okay. 0 out of 16 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 16 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 16 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

4.9/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most welcoming staff, great location, clean room and easy parking.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are first class! Such lovely people who obviously work very hard at keeping a lovely place. Our room was clearly recently renovated, everything was fresh and lovely. Beds were comfy but the owners also offered a thicker comforter if we found beds too hard. We requested some extra pillows and they were more than happy to help. Shower was fantastic - good strong pressure, best shower I’d had this holiday. Would be great for families. Definitely recommend.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, welcoming service, newly renovated, great location! Will be back.
Stayed 2 nights in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Would come back and stay again. Close to everything
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The facilities were nice and clean, and we even received a personalised note rom the owners. They are so lovely and friendly. If there is anything we needed, they were very happy to assist any way they could. Would definitely visit again and highly recommend staying here!!
Stayed 1 night in Jul 2021