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"Very nice clean room WiFi worked well and staff very helpful "

"This is a beautiful hotel close to Earls Court tube making it easy to get around London. The decor is beautiful and would consider staying again in the summer as the garden is lovely. We were welcomed warmly on arrival and were delighted to receive a room upgrade snd be able to check in even though we were 4 hours before usual check in time. The room was lovely. Unfortunately we found the bed too hard for us which impacted our nights sleep but I don’t blame the hotel (everyone is different ☺️). There was some confusion about bar opening times - we were originally told it was 7-10:30pm but we later discovered it’s open all afternoon and one evening when we got back after 10:30, the bar staff kindly served us. The two bar guys were very friendly and very knowledgeable- we enjoyed their advice on Tequila. My only real area of criticism was the breakfast and the lady manager at breakfast. My first day I asked for sourdough toast and poached egg and despite the restaurant being very quiet, if was cold when it arrived. Also I ordered a flat white which I had to chase and it wasn’t brought until after I’d eaten my breakfast. Mostly though, we found the restaurant manager to be very rude. She never smiled (apart from when joking with the chef and other staff) and my husband spoke to her the second day to ask for some toast on the pass which hadn’t been delivered with his breakfast, and she looked at him and promptly turned away to greet some new guests in to the restaurant. "

"Close to station. Friendly staff. Clean modern bathroom. "

"This is a great location with the underground just across the street. The staff were very friendly and helpful and the breakfast offered has extensive choices and is very good. "

"Beautiful environment with great staff "

"Room ultra dated, service and pod was good"

"Great!"

"Really lovely staff and a big room which my daughter loved - the restaurants were exciting in a little village kind of set up and the breakfast was tasty. It would have been good to have some more cereal options perhaps? "

"Not extraordinary, but does it’s function! Rooms are standard, and cleanness was somewhat poor. But the cafeteria area is really nice and illuminated, breakfast menu is fresh."