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"Staff as always were helpful and friendly. Ate in restaurants and food was fresh and excellent "

"The hotel is a bit old, the rooms are small and there are definite signs of wear everywhere. While I don’t mind these things generally, it was not very clean. You could see mold in the showerhead. Overall it was convenient and worked for our visit to the city. I would spend a little more for a cleaner room next time."

"One of the great features of this hotel is that higher level rooms on the North side have lovely views of Telegraph Hill, North Beach and the Bay. One negative is that they are optimized for business travelers. For example, there is no bell hop service - if you arrive with heavy bags you have to wheel them up a winding ramp exposed to the rain from where your vehicle arrives to the front desk by yourself. Also, there is a charge for WiFi service unless you belong to the Hilton Honors program. A charge for wifi? In this day and age, that's a silly as a charge for electricity!"

"Hotel situated in a wonderful location."

"Very close to the pier. Cool hotel!"

"Pass"

"This hotel is dated and not worth the price that they charge. Had to have them fix the toilet twice and have them fix the sink because it wasn’t draining. The sink shouldn’t have drainage issues at this price and management should check these things. Wallpaper peeling. I get that it’s a historic hotel but I would stay somewhere else. Old school charm is fine but not at their rates. Time has passed this hotel by."

"The staff were super friendly. Great location and a nice price."

"Enjoyed my stay and the room with a beautiful view of SF architecture. It was quiet, clean, and the staff were helpful and accommodated my request for a quieter, higher-floor location. The hotel's location is convenient as well. Thank you."