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Indoor pool
Indoor pool
48-inch flat-screen TV with satellite channels, pay-per-view films
Frette Italian sheets, premium bedding, in-room safe, desk

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationSan Francisco Museum of Modern Art6 min walk
    Popular Location555 California Street7 min walk
    Popular LocationMoscone Convention Center7 min walk
    AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive
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  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 31 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Premier Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Premier Room, 2 Double Beds, Partial View

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsPremier Room, 2 Double Beds, Partial View
  • Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)
  • Grand Room, 1 King Bed, Non Smoking, City View (Grand)

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Room, 1 King Bed, Non Smoking, City View (Grand)
  • Room, 2 Double Beds, City View (Cityscape Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, City View (Cityscape Room)
  • Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsGrand Room, 2 Double Beds (Grand Deluxe, Limited View)
  • Room, 2 Double Beds, City View (New Montgomery Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, City View (New Montgomery Room)
  • Room, 1 King Bed (Cityscape Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Cityscape Room)
  • Room, 1 King Bed, Non Smoking, View (Market Street View)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, View (Market Street View)
  • Room, 1 King Bed, Non Smoking, City View (New Montgomery Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View (New Montgomery Room)
  • Presidential Suite, 1 King Bed (1 Bedroom)

    Room amenities

    • 180 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed (1 Bedroom)
  • Superior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    Room amenities

    • 31 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 56 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds, Non Smoking
  • Suite, 1 Bedroom (Specialty, Vice Presidential)

    Room amenities

    • 88 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom (Specialty, Vice Presidential)

About this area

San Francisco

In the city centre, Palace Hotel, a Luxury Collection Hotel, San Francisco is in San Francisco's Downtown San Francisco neighbourhood, an area with good shopping. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's notable landmarks include Ferry Building and Coit Tower. Pier 39 and California Academy of Sciences are not to be missed. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location.
Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • 555 California Street - 7 min walk
  • Moscone Convention Center - 7 min walk
  • Oracle Park - 6 min drive
  • Lombard Street - 11 min drive

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.) - 19 min drive

Restaurants

  • Garden Court — 1 min walk
  • Pied Piper Bar — 1 min walk
  • Hakkasan - 3 min walk
  • Mazarine Coffee - 3 min walk
  • California Pizza Kitchen - 3 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a spa tub and a conference centre are on-site. All 556 rooms feature thoughtful touches such as bathrobes and slippers, plus 24-hour room service and flat-screen TVs with satellite channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and Frette Italian sheets.
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Beds feature Frette Italian sheets and premium bedding. 48-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 72 per day
  • Electric car charging station
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (53000 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers

Policies

Check-in

Check-in between 4 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 27 March 2020 to 19 November 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Dogs only
1 per room (up to 40 lbs/18 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 49 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Can I cancel my reservation for free at Palace Hotel, a Luxury Collection Hotel, San Francisco and receive a full refund?
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco offers free cancellation on select room rates, because flexibility matters! Please refer to Palace Hotel, a Luxury Collection Hotel, San Francisco cancellation policy on our site for more details about any exclusions or requirements.
Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?
Yes, this property has an indoor pool.
Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 18 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Valet parking is available for USD 72 per day.
What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Check-in is from 4 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Checkout is at noon.
Does Palace Hotel, a Luxury Collection Hotel, San Francisco provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?
Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of Academy of Art University, San Francisco Museum of Modern Art, and Moscone Convention Center. 555 California Street and Westfield San Francisco Centre are also within 10 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.
4.5
Wonderful
5 - Excellent
810
4 - Good
278
3 - Okay
79
2 - Poor
29
1 - Terrible
37

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the classic look of the hotel. the grand dining room was incredible
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want the best...
The Palace Hotel was great. The staff was exceptionally accommodating - especially during the initial Corona Virus outbreak. I will definitely be making this my go-to option in San Francisco.
Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Curb service was extremely helpful and friendly. Room was good. Coffee in the morning was just ok.
Stayed 1 night in Mar 2020

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