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Overview of Palace Hotel, a Luxury Collection Hotel, San Francisco

Photo gallery

Guest reviews

4.5 / 5Wonderful
3,785 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationSan Francisco Museum of Modern Art6 min walk
Popular LocationMoscone Convention Center9 min walk
RestaurantBoudin1 min walk
RestaurantLee's Deli1 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)22 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Room, 1 King Bed

    Superior Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
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  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • 31 sq m
    • Sleeps 2
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  • Superior Room, 2 Double Beds

    Superior Room, 2 Double Beds

    Room amenities

    • 28 sq m
    • Sleeps 4
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  • Superior Suite, 1 Bedroom

    Superior Suite, 1 Bedroom

    Room amenities

    • 40 sq m
    • Sleeps 3
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  • Deluxe Room, 2 Double Beds

    Deluxe Room, 2 Double Beds

    Room amenities

    • 31 sq m
    • Sleeps 4
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  • Room, 1 King Bed, City View (Market Street View)

    Room, 1 King Bed, City View (Market Street View)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
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  • Room, 1 King Bed, City View (New Montgomery Room)

    Room, 1 King Bed, City View (New Montgomery Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
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  • Room, 2 Double Beds, City View (New Montgomery Room)

    Room, 2 Double Beds, City View (New Montgomery Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    Show details
  • Room, 1 King Bed (Cityscape Room)

    Room, 1 King Bed (Cityscape Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    Show details
  • Room, 2 Double Beds, City View (Cityscape Room)

    Room, 2 Double Beds, City View (Cityscape Room)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    Show details
  • Deluxe Room, 1 King Bed, City View (Grand)

    Deluxe Room, 1 King Bed, City View (Grand)

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
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  • Premier Room, 1 King Bed

    Premier Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
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  • Premier Room, 2 Double Beds, Partial View

    Premier Room, 2 Double Beds, Partial View

    Room amenities

    • 28 sq m
    • Sleeps 4
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  • Junior Studio Suite, 1 Bedroom

    Junior Studio Suite, 1 Bedroom

    Room amenities

    • 38 sq m
    • Sleeps 3
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  • Deluxe Suite, 1 Bedroom

    Deluxe Suite, 1 Bedroom

    Room amenities

    • 56 sq m
    • Sleeps 4
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  • Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

    Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

    Room amenities

    • Sleeps 4
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  • Presidential Suite, 1 King Bed (1 Bedroom)

    Presidential Suite, 1 King Bed (1 Bedroom)

    Room amenities

    • Sleeps 4
    Show details
  • Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Room amenities

    • Sleeps 4
    Show details
  • Presidential Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Presidential Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Room amenities

    • Sleeps 4
    Show details

About this area

San Francisco

In the city centre, Palace Hotel, a Luxury Collection Hotel, San Francisco is in San Francisco's Downtown San Francisco neighbourhood, an area with good shopping. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's notable landmarks include Lombard Street and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Cow Palace. Our guests love the hotel's central location.

Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 9 min walk
  • Exploratorium - 19 min walk
  • Orpheum Theater - 19 min walk
  • Oracle Park - 9 min drive

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 10 min drive
  • San Francisco, CA (SFO-San Francisco Intl.) - 22 min drive

Restaurants

  • Garden Court — 1 min walk
  • Pied Piper Bar — 1 min walk
  • Boudin - 1 min walk
  • Lee's Deli - 1 min walk
  • Seismic Coffee - 1 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a spa tub and a conference centre are on-site. All 556 rooms feature thoughtful touches such as bathrobes and slippers, plus 24-hour room service and flat-screen TVs with satellite channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and Frette Italian sheets.
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Beds feature Frette Italian sheets and premium bedding. 48-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Property amenities

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: USD 72 per day
Electric car charging station
Parking height restrictions apply
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 per person
2 restaurants
2 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool
Shopping
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish

Business services

Business centre
Meeting rooms
Conference centre (53000 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Frette Italian sheets
Free cots/infant beds
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

48-inch flat-screen TV
Films for purchase
Satellite channels

Food and drink

Free bottled water

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Slippers

Policies

Check-in

Check-in between 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.

Renovations and closures

This property is closed from 01 April 2020 to 31 May 2020 (dates subject to change).

Pets

  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay.
  • Dogs only
  • 1 per room (up to 40 lb/18 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 49 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Luxury Collection San Francisco
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
2,450
4 - Good
936
3 - Okay
226
2 - Mediocre
92
1 - Poor
81
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the classic look of the hotel. the grand dining room was incredible

Stayed 6 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Curb service was extremely helpful and friendly. Room was good. Coffee in the morning was just ok.

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

Stayed 1 night in Feb. 2020