La Isla Hotels, Cancun

"I cannot praise enough how enjoyable this trip was! First time in Cancun and at an all inclusive it was perfect! Will 100% be back! It isn’t to family forward and it’s not to party forward, it was the perfect trip for relaxation but plenty of activities to still have fun!"

"Don't have a beach, the water in the ocean is dirty. Smells gasoline. Lots of boats, jetski. Not recommended. "

"The building and its amenities are in need of renovation, and it would be beneficial to have reception staff with stronger English proficiency, especially given that this is a popular vacation destination. During our stay, there were recurring noises coming from the toilet in our room, which disrupted our sleep on several occasions. That said, the staff do make an effort to keep the property clean, which we appreciated. However, the listing states that breakfast is included, which was not the case. Instead, only an à la carte menu is offered, with food that is fairly average yet quite expensive. In conclusion, this place may be a suitable option for budget travelers, but there are several areas that need improvement."

"Amazing"

"Everything was great"

"We will definitely go back! We loved everything about it, and out of all the resorts I’ve been to it’s definitely had the best food options so far! And the location of it was good too!"

"Excellence Rivera Cancun is a beautiful resort with quiet outdoor areas to relax as well as swim up bar if you’re in the mood for a more social atmosphere. Fun daytime as well as evening activities. Friendly, accommodating staff. A fine selection of restaurants and bars. It was always easy to get a table, order food and top shelf drinks from the attentive waitstaff. The only downside was that the beachfront wasn’t very inviting in April due to algae which blows over the ocean from far away seasonally and ends up on Gulf of Mexico beach’s at that time of year. It would be worth the time to research and schedule a stay outside of that season. No matter if beach isn’t your thing, there’s plenty of pool space, lounge chairs, etc."

"Our room was always extremely cleaned every day. Staff is very friendly. All areas always smelled nice and was very clean!"

"Staff was great"