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"The room we had was very clean and well equipped. The shower was excellent and the bed was comfortable. Our room also had a view of mount Fuji, which was an added bonus. The staff were exceptionally helpful and friendly and kindly organised our taxi to the airport. The only negative is the restaurant is Italian rather than traditional Japanese and although the bar staff were very good, despite being given a plastic tumbler for my drink rather than glass, I was not allowed to take my drink onto the ajoining enclosed terrace area."

"Great decent breakfast and great location near the subway station. Great customer service. Thank you. "

"Incredibly convenient location. The hotel is attached to a mall and train station. Cosmo world is across the street and a multi-story onsen is a 4-min walk away. The rooms are very spacious and the staff was friendly and helpful. I 10/10 recommend this hotel. The price point was also fantastic for what you get. "

"Good hotel, clean, modern, good room size. "

"Fantastic location for cruise ship departures. Our view was amazing. Staff was extremely friendly. "

"Good location. "

"Very clean but it’s a little outdated with old furniture , old carpet and mattress a little soft, staff is very friendly but room is very clean - will be back to this hotel and walking distance to Chinatown "

"Excellent staff and housekeeping throughout our stay. Amazing breakfast too. Shopping malls and train station was easy to get to due to its close proximity."

"Not much English speaking - one mean concierge lady, dismal dated room and no breakfast?! Good stuff: great view, "