East Side Capistrano Hotels, Oceanside

"Ocean was not visible from room and pool was closed during duration of stay. "

"The grill at the Mountain Spring pool closed early, which was a disappointment because we had called regarding hours, etc, as we were planning for a group. "

"Exceeded our expectations! The best service and the most clean, comfortable, and cozy hotel I’ve ever stayed in. Definitely recommend this place to anyone who wants luxury and comfort. "

"Everything was excellent!"

"My stay started kinda bad but wasn't no big deal but the next morning I wanted to get to room again but the way they and everywhere else I've been just rolled over my deposit or something not really sure what they do but I know I never had to pay a 2ed deposit. So that means I would have $50 from the night before and she wanted another $50 for me to stay in the same room. So I would have $100 on a hold for 5 days. They and other places never did it that way . Plus being rude with a bad attitude did not help me out one bit. I think that's what was bad. She didn't help said manager not they today, of course "

"Check is was easy, room was ready and clean. Close to the places we wanted to be at. "

"We had a side view of the ocean, spacious room, easy parking, great breakfast, very close to the ocean. Will come up."

"Our stay here for 5 nights was absolutely great. When we entered our room, we quickly learned that the AC unit wasn’t working properly. We alerted the front desk, and while we were out for a couple of hours, we returned to our room and found that the entire unit has been replaced with a new one — both the panel and the vents!! Phenomenal and quick solution. A couple of days later, we asked about room service and they said we just needed to give them a day’s notice. Totally understand that nowadays, so we just asked for a couple of fresh towels. They said they’d drop them by the room for us. When we returned, we had the towels — and the entire room had been cleaned and serviced. A total surprise and GREAT customer service. We didn’t run into a single unfriendly staff member the entire stay — from the front desk to housekeeping to the breakfast staff. The rates were great for being a block or so from the Pacific Ocean and overall it was a great, great experience. Kudos to all of this hotel. "

"The property is located just a few minutes from Carlsbad Village. The beach is in walking distance. The hotel offers bicycles, beach chairs and towel. They also have a shuttle that can take you anywhere within a 5 mile radius. We enjoyed the spa where we had a couples massage. All the employees from the front desk to the wait staff and room attendants were so nice. We had a balcony with a view of the pool and the ocean. It was so peaceful and relaxing! "