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"Great Position"

"Room didn’t look like pictures. The property was pretty run-down, there is no WiFi in the rooms and the TV wasn’t functional as the terrestrial stations were unavailable as the aerial didn’t work and again, there’s no WiFi so the TV was useless. Positives, checking in was easy and the staff we encountered were really nice"

"Yes"

"Excellent experience except the pillows are too high for me"

"Room hadn’t been cleaned properly as we found clothes from previous travellers beside bed as well as dirty tissue beside bed and towel was smeared with excrement. The lift was being maintained which is fine but our room was right next to the construction meeting point it seemed and the noise was terrible. Couldn’t sit out on balcony at all. Disappointed with stay to say the least"

"Need better clean room and bathroom. The bath towel needs to be well cleaned."

"The room was very quiet and had a relaxing view of the lagoon and trees. Customer service, across the board, was friendly and they went out of their way to assist. Great location, very central and walking distance to most key tourist spots. No steep hills to climb like many other accomodation options in town. This is my second stay at the hotel and i would return again. "

"Great for backpackers and people that don't mind a bit of noise coming from the hotel in the evenings / early night. We booked the self contained cabin thinking it may have been the quietest on site but there were probably other ensuit cabins more towards the back that would have been quieter."

"Very big room with washing facilities and kitchen was great. The breakfast options are limited and you have to pay for coffee which is a bit of a let down in this day in age. The lagoon pool was enjoyable and the property and room were clean. They dont do a servicing during you stay which was a surprise but as you have washing facilities you can make do. The convenient access to the boardwalk along the seashore to Airlie was a nice to have, we used it every day."