Heart Hotel and Gallery Whitsundays

Photo gallery for Heart Hotel and Gallery Whitsundays

Primary image
Designer Queen Room - Water Aspect | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
Designer King Spa Room - Water Aspect | Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Heart Hotel and Gallery Whitsundays

VIP Access

Heart Hotel and Gallery Whitsundays

4.0 star property

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802

Explore the area

  • Popular LocationAirlie Beach Lagoon2 min walk
  • Popular LocationPort of Airlie13 min walk
  • Popular LocationCoral Sea Marina16 min walk
  • AirportProserpine, QLD (PPP-Whitsunday Coast)33 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Airlie Beach

Located in Airlie Beach, Heart Hotel and Gallery Whitsundays is near the beach. Port of Airlie and Shute Harbour Jetty are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Airlie Beach Lagoon and Cannonvale Beach. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Airlie Beach Lagoon - 2 min walk
  • Boathaven Beach - 9 min walk
  • Airlie Beach Market - 10 min walk
  • Port of Airlie - 13 min walk
  • Coral Sea Marina - 16 min walk

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • Mr Bones - 2 min walk
  • Village Cafe - 2 min walk
  • Easy Cafe - 2 min walk
  • Beagles Pizza - 3 min walk
  • Breeze bar - 3 min walk

About this property

Heart Hotel and Gallery Whitsundays

4-star beach retreat just steps away from Airlie Beach Lagoon
At Heart Hotel and Gallery Whitsundays, hit the nearby beach where you can enjoy snorkelling, then dine at the hotel's restaurant.
Heart Hotel and Gallery Whitsundays offers 40 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include complimentary local, long-distance and international calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 3 ft (AUD 10 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: AUD 10-30 for adults and AUD 10-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Access to nearby outdoor pool
  • Art gallery
  • Bike rentals
  • Boat tours
  • Designer shops
  • Ecotours
  • Helicopter/aeroplane tours
  • Kayaking
  • Rafting
  • Sailing
  • Scooter/moped hire
  • Scuba diving
  • Segway hire/tours
  • Shopping
  • Snorkelling

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 25
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Breakfast fee: between AUD 10 and AUD 30 for adults, and AUD 10 and AUD 30 for children (approximately)
  • Airport shuttle fee: AUD 35 per person (roundtrip)
  • Airport shuttle fee per child: AUD 35 (roundtrip), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 135 out of 333 reviews
5 - Excellent 41%
Rating 4 - Good. 117 out of 333 reviews
4 - Good 35%
Rating 3 - Okay. 47 out of 333 reviews
3 - Okay 14%
Rating 2 - Poor. 22 out of 333 reviews
2 - Poor 7%
Rating 1 - Terrible. 12 out of 333 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to eveything
Stayed 5 nights in Jul 2022

3/5 Okay

Disliked: Cleanliness, amenities
It was in a great location, but this is not a five-star property. Firstly, I put in an accessible room, which is far from okay with me. But they were happy to change the room for me. Once I got into the room there was no phone, and the room was in despite need of a paint job. The no phone in the room was very annoying because I had to keep going up and down due to no housekeeping! Otherwise, the room was perfect for me. However, the biggest issue I had was room service. Day one, the bed wasn't made, there was no coffee left and my milk wasn't replaced. Day two the bathroom wasn't cleaned and my dirty towels were left behind, by the third I just cleaned the room myself because it wasn't until 3pm someone came to see if it needed cleaning! I wouldn't stay here again, but it was okay for what I needed. (PS Not worth the price)
Stayed 4 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean staff friendly location central and affordable loved it.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and new, the rooms are nicely appointed and comfortable beds / pillows..a very convenient position in the heart of town.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Fantastic location Need do not disturb and clean my room now signs for door
Stayed 4 nights in May 2022