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"Very nice and new hotel with friendly staff. Great location. Highly recommend"…""Very nice and new hotel with friendly staff. Great location. Highly recommend"WWW…"

Reviewed on 21 Dec. 2020

"It was good experience. Staff was friendly and professional."…""It was good experience. Staff was friendly and professional."WWW…"

Reviewed on 26 Dec. 2020

"Convenience as location is very near to station and ski resort."…""Convenience as location is very near to station and ski resort."WWW…"

Reviewed on 4 Jan. 2021

"Very comfortable - but no queen beds available. Only issue - there is no way to pull car to front for unloading luggage."…""Very comfortable - but no queen beds available. Only issue - there is no way to pull car to front for unloading luggage."WWW…"

Reviewed on 17 Aug. 2020

"This hotel has a great location and you can see it as you exit the train station. It has several convenience stores and restaurants nearby. You can take advantage of the 10th floor facilities to relax in massage chairs for free. The pillow in the room was very hard for my liking but they had softer ..."…""This hotel has a great location and you can see it as you exit the train station. It has several convenience stores and restaurants nearby. You can take advantage of the 10th floor facilities to relax in massage chairs for free. The pillow in the room was very hard for my liking but they had softer ..."WWW…"

Reviewed on 22 Jul. 2020

"Everything was fine, good room, comfortable beds, good service, good food, and clean and social distanced."…""Everything was fine, good room, comfortable beds, good service, good food, and clean and social distanced."WWW…"

Reviewed on 7 Dec. 2020

"Lovely hotel, easy to access from Nagano station. Now called Fressa inn, luckily it said this on the door as we had no notification of the name change. Good friendly staff"…""Lovely hotel, easy to access from Nagano station. Now called Fressa inn, luckily it said this on the door as we had no notification of the name change. Good friendly staff"WWW…"

Reviewed on 15 Feb. 2020

"Centrally located.... Staff bus very efficient and helpful...Room was clean and house keeping did excellent job. BF was not exciting...."…""Centrally located.... Staff bus very efficient and helpful...Room was clean and house keeping did excellent job. BF was not exciting...."WWW…"

Reviewed on 19 Aug. 2020

"Great for skiers! We were able to ski all the slopes without ever leaving the property! We used all 5 ski lifts between south, west and East blogs. Our room was very cozy and the view of the slopes was amazing. Hotel breakfast was delicious. Room stayed very hot even though we had the top of the ..."…""Great for skiers! We were able to ski all the slopes without ever leaving the property! We used all 5 ski lifts between south, west and East blogs. Our room was very cozy and the view of the slopes was amazing. Hotel breakfast was delicious. Room stayed very hot even though we had the top of the ..."WWW…"

Reviewed on 23 Feb. 2020

"One of the best choices I had made was to book this hotel. The helpful staff and hotel transport drivers even brought us to the Jigokudani Monkey Park and Sora Terrace when they knew we did not know how to go there. On our visit to Sora Terrace, the driver drove to pick us up when we contacted the ..."…""One of the best choices I had made was to book this hotel. The helpful staff and hotel transport drivers even brought us to the Jigokudani Monkey Park and Sora Terrace when they knew we did not know how to go there. On our visit to Sora Terrace, the driver drove to pick us up when we contacted the ..."WWW…"

Reviewed on 14 Jan. 2020

"Very nice hotel with excellent food. The room is clean and with good view."…""Very nice hotel with excellent food. The room is clean and with good view."WWW…"

Reviewed on 13 Jan. 2020

"Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, ..."…""Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, ..."WWW…"

Reviewed on 9 Dec. 2019

"Room was clean and staff very attentive"…""Room was clean and staff very attentive"WWW…"

Reviewed on 26 Feb. 2020

"Portable massager and Sky spa excellent facilities. Front desk staff can more friendly."…""Portable massager and Sky spa excellent facilities. Front desk staff can more friendly."WWW…"

Reviewed on 25 Feb. 2020

"とても素敵なスタッフさんで大満足！"…""とても素敵なスタッフさんで大満足！"WWW…"

Reviewed on 30 Dec. 2020

"部屋で喫煙出来るのは嬉しい　善光寺さんまでも徒歩で行ける距離にありスタッフの方々も素晴らしい接客で次回も泊まりたいです。 大浴場があったら最高の極みなんですけどねぇ。 残念す"…""部屋で喫煙出来るのは嬉しい　善光寺さんまでも徒歩で行ける距離にありスタッフの方々も素晴らしい接客で次回も泊まりたいです。 大浴場があったら最高の極みなんですけどねぇ。 残念す"WWW…"

Reviewed on 23 Aug. 2020

"Very good location, it is an older style lodging which I knew ahead of time by reading the reviews, I was not expecting anything more. Water pressure is good and the showers water is hot which is needed after a day of snowboarding. It met my needs. A place to stay to rest and shower, and free breakfast ..."…""Very good location, it is an older style lodging which I knew ahead of time by reading the reviews, I was not expecting anything more. Water pressure is good and the showers water is hot which is needed after a day of snowboarding. It met my needs. A place to stay to rest and shower, and free breakfast ..."WWW…"

Reviewed on 5 Jan. 2021

"駐車場はないけど、すぐ近くに一晩1500円の駐車場があらる。 徒歩1分ほどの所に外湯があるし、宿のお風呂は温泉ではないもののこじんまりとしてるけどきれい。 朝ごはんも種類は少ないけど無料だし満足出来る。 スタッフさんも親切、部屋もきれい、布団もフカフカで良かった。 次があるならまた絶対泊まる❗"…""駐車場はないけど、すぐ近くに一晩1500円の駐車場があらる。 徒歩1分ほどの所に外湯があるし、宿のお風呂は温泉ではないもののこじんまりとしてるけどきれい。 朝ごはんも種類は少ないけど無料だし満足出来る。 スタッフさんも親切、部屋もきれい、布団もフカフカで良かった。 次があるならまた絶対泊まる❗"WWW…"

Reviewed on 2 Mar. 2020

"Location is amazing (a block from Matsumoto Castle and 2 blocks from the famous shopping areas). Highly recommend it if you’re looking for a basic spot. No bells and whistles but I was comfortable with it and staff was helpful when needed. Free bike rentals was pretty awesome as everyone bikes ..."…""Location is amazing (a block from Matsumoto Castle and 2 blocks from the famous shopping areas). Highly recommend it if you’re looking for a basic spot. No bells and whistles but I was comfortable with it and staff was helpful when needed. Free bike rentals was pretty awesome as everyone bikes ..."WWW…"

Reviewed on 27 Apr. 2020

"Close to Karuizawa station and next to Lawson, it was very convenient. Spacious room and its reasonable pricing were very attractive."…""Close to Karuizawa station and next to Lawson, it was very convenient. Spacious room and its reasonable pricing were very attractive."WWW…"

Reviewed on 25 Aug. 2020