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"The property itself is so beautiful. The staff were really friendly and helpful. The rooms were as described and actually quite large. We really enjoyed the balcony. Note all rooms are smoking but as a non smoker it did not really bother me after they they used the spray. "

"Nice hotel. They provide pickup from the Gero station to the hotel. The osen was the best and I love it. "

"Renovated hotel, very nice, good value "

"Room was good and clean. Food was average. "

"新しいタイプのお宿です！ ペンションでもなく、オーベルジュでも無い。 泊まれるレストランでアウトドアも出来ます。 宿泊施設は清潔で必要最低限でリーズナブル。広範囲のニーズに答えているのでこういうお宿がふえてくるのでは無いでしょうか？でも、このお値段で出来るのが不思議なくらいコスパがいいです。"

"We loved everything about it ♥️"

"Open air onsen was my favorite in this hotel. I went there early in the morning, it was rustic environment which I wanted. "

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"Fantastic view outside from the open bath."

"The room is clean and comfortable "

"The room is huge and breakfast and dinner are good, variety of food provided. I enjoyed the hot spring very much."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"The breakfast buffet has many options and the karaoke room is very clean."