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"Great hotel, staff were friendly and welcoming. Food was great too"

"Excellent place to stay. Very local to shops, bars and restaurants. "

"Location is very good and hotel is well run and clean "

"Great location. The stack is loud but can’t be helped we slept well anyway. Mattress is comfy and great selection of tea/coffee. Bad points: I asked for my room to be cleaned and it wasn’t. The shower water doesn’t fully drain away causing the bathroom floor to flood every time you use it. The condensation in the room was terrible. Window ledges soaked and mouldy. For the price I personally wouldn’t stay again. From the reception it looks great but rooms need a lot of work. There is plenty of better hotels in central Newcastle for a better price. "

"No AC unfortunately as the room was way too warm even with the thermostat turned right down. Room was clean and compact."

"Very tired from, not cleaned particularly well, staff pleasant centrally located"

"Stayed for 1 night room only. Kettle didn’t work but too late to do anything about it. Reported it to reception on the way out and got a small apology. No offer of a cuppa. "

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

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