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Four Points Flex by Sheraton Newcastle

3.0 star property
Hotel with a bar, near Quayside

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
Lounge
In-room safe, desk, blackout curtains, iron/ironing board
Reception
In-room safe, desk, blackout curtains, iron/ironing board
Sleeperz Hotel Newcastle, in the heart of the city center, offers a warm welcome. Guests enjoy in-room WiFi, easy luggage storage, and a lobby with a TV. The helpful staff and excellent value consistently earn praise from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$89
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double

Efficient Double

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

What's nearby

  • St. James' Park - 9 min walk - 0.8 km
  • Northumbria University - 10 min walk - 0.9 km
  • University of Newcastle-upon-Tyne - 12 min walk - 1.0 km
  • Utilita Arena Newcastle - 13 min walk - 1.1 km
  • Quayside - 13 min walk - 1.1 km

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • ‪Head of Steam - ‬2 min walk
  • ‪Tickets - ‬3 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Jalou - ‬2 min walk
  • ‪Perdu - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel near St. James' Park
Near Quayside, Four Points Flex by Sheraton Newcastle provides a coffee shop/cafe, a bar and conference space. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), smoke-free property and a front desk safe
  • A lift, coffee/tea in reception and luggage storage
  • A banquet hall, a 24-hour front desk and a TV in reception
  • Guest reviews speak highly of the overall value, helpful staff and location
Room features
All 98 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with digital channels
  • Electric kettles, daily housekeeping and desks

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includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 11.95 for adults and from GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Is Four Points Flex by Sheraton Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points Flex by Sheraton Newcastle?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Newcastle on 16 Nov 2025 start from AU$89.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Newcastle?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Four Points Flex by Sheraton Newcastle?

Checkout is at 11 AM.

Where is Four Points Flex by Sheraton Newcastle located?

Located in Newcastle City Center, this hotel is within a 15-minute walk of Bigg Market, St. James' Park and Quayside. Newcastle-upon-Tyne St. Nicholas' Cathedral and Castle Keep are just steps away. Central Station and Central Station are within a 5-minute walk.

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Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 153 reviews
Rating 8 - Good. 46 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional the staff was helpful and friendly, made food recommendations that were delicious, always so helpful and considerate
Stayed 5 nights in Oct 2025

10/10 Excellent

Ayshea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff!
Stayed 3 nights in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, amenities
Ideal location from train station and for the quayside
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems whatsoever. Nice, clean hotel. Pleasant and efficient staff. Easy check in and out. Good breakfast. Will stay again.
Stayed 1 night in Oct 2025

8/10 Good

Him Hoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and near transport hub.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeunelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with AC.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay, very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice clean hotel in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near Newcastle rail station and center of town.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful!
Stayed 1 night in Jul 2025

8/10 Good

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the hotel. Audrey was a wonderful supervisor who paid special attention to my needs and ensured that I was comfortable throughout my visit. I sincerely thank her for her care and professionalism. I would also like to thank Janine from room service for her excellent work and understanding of my preference for cleanliness. The front desk staff were all outstanding as well! Thank you all!
Stayed 7 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay, very relaxed. Would definitely book again!
Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful. The hotel generally was very convenient for the train station and getting around the city
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, clean & quiet.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Super place to stay right in the centre of the city, easy walking to eat, coffee, cinema, historical buildings. Staff at the hotel were super-friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Modern feel. Clean rooms .
Stayed 4 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Just a one night stay but it was excellent. Perfect location and a very clean hotel with excellent staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable stay

Staff were great very helpful and kind. Cleanliness out off this world
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In town for a wedding

Cleanliness was exceptional. Room overlooked a road but was especially quiet. We had a good night's sleep.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2025

Amazing value for money, staff very helpful the place is immaculate
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at 3pm. Room floor was wet & unsafe
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Amenities
Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in town Sleeperz

Friendly staff chilled vibe clean and tidy plenty of room and right in town
Stayed 2 nights in Feb 2025