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"The staff were very helpful. Beds were comfortable. The free breakfast is terrific"

"Excellent location in the heart of the city with easy access to public transport. Staff are very friendly and nothing was too much trouble. We stayed for five nights and found it a great place to stay with plenty to do in and around the city."

"Our tv didnt work and had to go to the trouble of changing rooms"

"Great location and excellent breakfast"

"Amazing river views. Very nice and new rooms. Enjoyed the complimentary snacks and ‘hotel guests only’ pool and bar. Easy self parking. Lots of restaurants on site and an easy stroll to QOAC across the river. "

"Lovely lobby and great location. Super helpful reception staff. Every time we spoke to them they could not have been any more helpful. Bar staff however so rude! Absolutely appalling service. We were given two free drinks vouchers and he seemed grumpy we wanted to redeem them. Only 1 house white wine, no cider or anything. Very very rude service instead of just explaining it nicely. Breakfast was great. We all loved the choices and my GF needs were meet easily. Our room had issues. Toilet kept running, shower was a nightmare. 10 minutes to try and get it to run properly in the end we had fluctuating temps from boiling hot to freezing cold. All four of us jumped in the shower one after the other and we did not want to fight with the controls anymore. Sink in the bathroom dripped all night. We could not get it to turn off fully. Looked pretty but needed some work. We only stayed one night so did not complain but if we were staying longer we would have been disappointed."

"It was great overall. "

"Overall visit was good. Breakfast was great and enjoyed the bar - staff very friendly, calm vibe. Room was lovely but bathroom was not the cleanest - some hair left in bath and skim of soap on the bathroom floor made it slippery even when not wet. Arrived as linen truck was loading/unloading and resulting in blocking of driveway so getting in and unloading luggage was a minor hassle. Comfy bed, good amenities and breakfast staff helpful and friendly."

"Comfortable, clean, spacious."