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Novotel Brisbane South Bank Hotel

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Primary image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Brisbane South Bank Hotel

UNESCO Sustainable Travel Pledge

Novotel Brisbane South Bank Hotel

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
38 Cordelia Street, South Brisbane, QLD, 4101

Explore the area

  • Popular LocationSouth Bank Parklands7 min walk
  • Popular LocationLady Cilento Children's Hospital18 min walk
  • Popular LocationMater Private Hospital Brisbane19 min walk
  • AirportBrisbane, QLD (BNE)21 min drive

Choose dates to view prices

About this area

Brisbane

Novotel Brisbane South Bank Hotel is located in South Bank, a neighbourhood in Brisbane, and is in the entertainment district and near the beach. Eagle Street Pier and Howard Smith Wharves are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Mall and Westfield Carindale. Check out an event or a game at Suncorp Stadium, and consider making time for South Bank Parklands, a top attraction not to be missed.
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Map

What's nearby

  • Brisbane Convention and Exhibition Centre - 4 min walk
  • Queensland Conservatorium - 6 min walk
  • South Bank Parklands - 7 min walk
  • Lady Cilento Children's Hospital - 18 min walk
  • Mater Private Hospital Brisbane - 19 min walk

Getting around

  • South Brisbane Station - 9 min walk
  • Brisbane Airport (BNE) - 21 min drive

Restaurants

  • The Roastery Cafe - 2 min walk
  • Rouge Coffee - 2 min walk
  • SW1 Kitchen - 4 min walk
  • Kimono Sushi - 4 min walk
  • Olio - 5 min walk

About this property

Novotel Brisbane South Bank Hotel

Luxury Brisbane hotel in South Bank, walk to South Bank Parklands
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and a safe. This Brisbane hotel provides wireless Internet access for a surcharge.

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 32 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 28 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Spice Central

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (485 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Brisbane
Brisbane
South Brisbane
South Brisbane
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
4 star
4 star
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Self-parking fee: AUD 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 402 out of 712 reviews
5 - Excellent 56%
Rating 4 - Good. 220 out of 712 reviews
4 - Good 31%
Rating 3 - Okay. 58 out of 712 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 712 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 712 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

1/5 Terrible

Business traveller
Car park wasn’t available.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, staff were friendly
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and quality service
Stayed 1 night in Mar 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTLY LOCATED
CLOSE TO EVERYTHING .....EASILY WALK TO SOUTHBANK OR INTO THE CBD...JUST A 10 MIN WALK ACROSS THE BRIDGE.. STAFF ALWAYS FRIENDLY AND OBLIGING...ALWAYS CLEAN AND COMFORTABLE.
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good and friendly service
Stayed 2 nights in Mar 2022

2/5 Poor

Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Feb 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Property was good location, room was clean, ph in room wouldn’t work, had to walk down to reception to get more pillows as there were two double beds 4 guests and only two pillows! Overall was nice!
Stayed 2 nights in Feb 2022