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"Property is immaculately maintained. Front desk staff was super responsive and very helpful with organizing day trips to Positano and Capri. Hotel made transfers to and from airport and Amalfi and Positano a breeze. Breakfast is good and service is at the standard of a true 5-star hotel. I was hesitant about booking in Ravello instead of Positano, but no regrets after our stay. Ravello really is where you want to be at. Better shopping than Positano, better restaurants and less crowded. That said, you still have easy access to Positano and Amalfi. Hotel shuttle is easy and well-organized. For the price point it is worth every penny. I would not hesitate to stay here again. Hotel is about an hour away from Naples International airport so I suggest leaving earlier than usual because traffic is a bit unpredictable when you get to Naples. It took us almost 2.5 hours to get to airport when departing."

"Ideal location, gorgeous views, impeccable decor and our room, a dream. Absolutely lovely and will be back again."

"My wife and I stayed here for 4 days, Saturday April 25th to Wednesday the 29th 2026. This is one of the most wonderful places to stay !! The staff is so kind and helpful. Our room was very clean and the staff cleaned it everyday. The breakfast is to die for, Eggs, Pancakes, all kinds of fresh fruit, pastries, Dinner on the Terrace was also magic. The pool is nice. Great location. I could not be more pleased with the choice here. Lots of restaurants, delis, and the ferry within just a few minutes. I can’t recommend this hotel enough"

"Closed to the old town, good service and breakfast, but need details, look old, but clean."

"The restaurant is awesome. Great breakfast. We loved our stay. Location is walking distance to Pompeii ruins as they are literally across the street. Only downside was some WiFi issues and an AC that was off and on. Some of that was in their control as weather wasn’t very hot outside"

"Baby clean room staff was awesome. Food was delicious. Can’t say enough about this place. "

"This hotel was very nicely situated on a road closed to vehicle traffic. Cafes and shopping surrounded us offering plenty of options. Cleanliness was a top priority for this hotel. The staff were kind and helpful. Our only complaint and this is a stretch.....is that we would have liked a lounge on the property. Otherwise, we recommend and plan to stay at this hotel in our future travel to Italy."

"It was a pleasure meeting everyone at Excelsior in AMALFI. We really enjoyed the great views from our hotel , the beautiful path ( with lots of stairs) that we used for getting to the marina ( no need to get a gim membership 😊) and mostly the friendliness of all employees plus all the great food that we tried. Thank you guys! See you soon!🤗"

"Our stay was wonderful Staff was very responsive Room was clean, good breakfast buffet "