I have been to 82 countries around the world and this is one of my top three best experiences with customer service! My girlfriend and I were blown away by the staff's helpfulness and attention to detail. One day I left some clothes outside on the balcony to dry. The staff knew it was going to rain and without asking brought in our clothes. Beyond thoughtful! I could not have asked for a better stay during our Amalfi trip. I told all my friends how awesome the staff were at the hotel. Even with COVID restrictions breakfast was top notch. I can't say that about many other hotels I have stayed at during this pandemic. I keep raving to my friends about the service experience we had at the Hotel Margherita. During our stay there I met a Germany who was in the hotel business and he concurred that the Margherita was top class when it came to customer service. Our room was great too. We were sad to go but will definitely be back here when we visit again! BRAVO service team at the Margherita, bravo!