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"Room was excellent. Clean, well-maintained and good quality toiletries plus excellent tea and coffee making facilities. Unable to check-in early which we had hoped to do but certainly able to check-in on time. Pool was lovely but unfortunately steam-room was out of order. Very nearby was the Thermae Bath Spa which was fabulous and not to be missed if adult weekend away in Bath (kids not allowed)."

"The room exceeded expectations with a small built in sofa and table. Even though we had a first floor room there was no noise from outside. Would recommend. "

"Great location. We had a courtyard room which was perfect. Excellent and generous in room breakfast "

"Room was lovely and upgrade offer ended up being a suite rather than just a garden view. Spa was great but a little tired and needing some maintenance "

"Very helpful and pleasant reception staff. Lovely room"

"Check in staff excellent & lobby with Starbucks & pub very useful indeed. Room comfortable & clean with a nice view. UF there was a negative, it would be the window frames which had not been cleaned ever & were dusty to the point of mould. However, this did not detract from an overall great stay. "

"Lovely hotel and grounds. Staff polite and helpful"

"Excellent room, friendly staff, super location"

"Hotel was excellent. Staff were friendly, rooms were amazing, great location. Two minor issues - breakfast was lovely but didn’t quite get what we asked for (we must have confused them when asking for something slightly different to the menu). The other was the loud music until about 11.30 at night - the price you pay on a Saturday night in an old hotel with original windows! None of these were enough to reduce down from 5*! Definitely recommended "