Mexico Scuba Diving Holidays

All the staff at Mahekal were excellent. Abraham was amazing always available to help and accommodate us. He went out of his way to make our experience unforgettable at the hotel and in Playa del Carmen. I highly recommend this place. I would definitely stay here again! We left today and miss it already.

I love the social aspect of the main pool and all the activities that are happening each day

Loved everything about it

Swim up bar is good; jacuzzi in room didn’t really work

Water was leaking from ceiling when it rained. Water flow from shower was so slow. There was a huge ant infestation that was present throughout our entire stay. The first day wee were given pastries as a gift upon our first arrival, and was surrounded entirely by ants everywhere in large quantities. We immediately called room service to put a stop to it, and we were given a can of bug spray that was almost empty. The days after we had ants all over the floors at random places in time. They were from the floor, to behind the bed frame, or sink. It was uncomfortable knowing that each time I set foot in the room, ants could be near or on you when you're sleeping. It ruined the enjoyment of the rooms. This is beyond disgusting and UNACCEPTABLE. It needs to be addressed immediately so other guests do not have this type of problem. The bartenders need more experience on how to make cocktails. All drinks were mainly fruit juice and colored syrup with less alcohol. Sometimes it felt they were improvising instead of following certain recipes on how to make drinks properly. Food is a mixed bag. There is not much to choose from when it comes to buffets compared to other resorts, but the food is generally flavorful and good. By the third day you can definitely see that the food is repetitive during the lunch buffet. A rotating menu can also be nice at each of the three restaurants. It can definitely benefit from more variety, food options, and more vegetarian options.

The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.

Beautiful resort with snorkeling right there and nice pools. They are reasonable as well. We didn’t like our room service and they comped us. Very pleased overall!