Mexico Adults Only Holidays

We stayed for two nights to relax and recharge prior to a large family gathering. Casa Velas was perfect for our purpose. I wouldn't change anything.

Several hidden fees and limited ways to use the “credit” Expedia at times offers you. Overall, I would come back again. This was my second time staying here.

Excellent just wished it had a swim up bar

Staff were genuinely sincere and appreciative of guests. Hydrotherapy spa was great except lockers and bathrooms were not well stocked. Restaurants were adequate, you will have to pay for steaks and lobsters. Alcohol was avg, all cocktails tasted the same. At check-in Front desk sold us an upgrade to ocean view room but the floor above was either under renovation or very noisy guests, constant stomping and furniture moving. Noon, night ALL the time! There were bathing suits hanging over balconies even though guests were asked not to do so. Finally this is also a timeshare establishment, which we didn’t know when we booked.

Great staff

This is an ok option if you are not expecting a luxury style resort. The rooms are really outdated even if selecting an upgraded room (we had a swim out). The staff were ok, no above and beyond service except 2 of the bartenders Fernando and another guy at the back bar. There isn’t much to do, only the buffet restaurant is open daily, others are every other day and at 6pm. The swim up bar was fun, the beach you cannot access there were mountains of seaweed in front of the 10 lounge chairs that were out there. No one comes to you to offer/refill drinks, you have to go to the bar each time. The room service are concession stand style hotdogs, hamburgers, and nachos. The other food was average not much flavor. Lots of wildlife, iguanas were cool, bold raccoons one came in our room, a few deer which were calm and cute, and a black cat. Again if looking for somewhere cost efficient and not looking for full service, average accommodations, and plan to spend most time on excursions then this isn’t a bad option just wasn’t what we were expecting for an all inclusive adults luxury resort. Comparable to a Best Western to give an idea. Hope this helps, enjoy your trip.

Staff were genuinely sincere and appreciative of guests. Hydrotherapy spa was great except lockers and bathrooms were not well stocked. Restaurants were adequate, you will have to pay for steaks and lobsters. Alcohol was avg, all cocktails tasted the same. At check-in Front desk sold us an upgrade to ocean view room but the floor above was either under renovation or very noisy guests, constant stomping and furniture moving. Noon, night ALL the time! There were bathing suits hanging over balconies even though guests were asked not to do so. Finally this is also a timeshare establishment, which we didn’t know when we booked.

My vacation was great! Staff was always super nice, pools are great, beach was beautiful. I loved it. Will definitely recommend it to my friends and go back!

Its coming along, the hotel went through a old worn beach hotel for a few years, I stayed somewhere else is was not good.they've done a nice job refurbishing. The best thing about this trip was not many people there. The cleaning person failed to leave wash clothes and hand towels every day! I had to find my own. The staff is very nice and accomidating especially Martin the night manager, he is exceptional i hope he is appreciated and payed well/ give him a raise!!

We stayed for two nights to relax and recharge prior to a large family gathering. Casa Velas was perfect for our purpose. I wouldn't change anything.

Staff were genuinely sincere and appreciative of guests. Hydrotherapy spa was great except lockers and bathrooms were not well stocked. Restaurants were adequate, you will have to pay for steaks and lobsters. Alcohol was avg, all cocktails tasted the same. At check-in Front desk sold us an upgrade to ocean view room but the floor above was either under renovation or very noisy guests, constant stomping and furniture moving. Noon, night ALL the time! There were bathing suits hanging over balconies even though guests were asked not to do so. Finally this is also a timeshare establishment, which we didn’t know when we booked.

Several hidden fees and limited ways to use the “credit” Expedia at times offers you. Overall, I would come back again. This was my second time staying here.

Excellent just wished it had a swim up bar