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"No staff ever seen to assist. Advertised breakfast included, but was not."

"Very corporate. Good facilities but very impersonal. Only hotel on our whole trip where we didn’t get milk in the fridge! Wouldn’t stay there again. Much nicer places in the area "

"A warm welcome and great location for the sunburnt country festival. The suite had everything we needed. "

"Check in was flexible."

"Very clean and comfortable room "

"The Convent is a lovely place to stay in Pokolbin, with delightfully pleasant and helpful staff. The ambience is quite in keeping with the style of the building as is the decor and the artwork. Our room had a queen size bed and private bathroom and it opened on to a large veranda with nice comfortable cane furniture. The bed was however not the most comfortable one we have slept on with the mattress being quite hard. The shower was over a high bathtub which was awkward to negotiate. Thankfully there was a grab rail. For a property being marketed as a Luxury Hotel the bed linen and towels were not up to standard. Our vanity didn’t have hot running water, which made shaving uncomfortable. Apart from those comments we enjoyed our stay thank w"

"very clean room and spacious. Had a lovely stay"

"Large unit for great mid week price. Would be 10/10 with some attention to detail. TV cable box did not work. Tried all options and talked to front desk. She was helpful but I gave up and plugging in my laptop to the TV which worked fine. Pool maintenance person is really needed every morning. First 2 days the main pool was full of leaves. The next day it was cleaned up nice. The second pool was taken over by the ducks and duck poop deck so we went back to the main pool. Top step of stairs out of main pool deck is a few inches higher than the rest and had a few close calls. Overall staff were great and we really enjoyed our stay. Did not eat at restaurant or golf so cannot comment on those. Would definitely come back and stay again. "

"Clean room and very convenient location "