Checking in was simple. Valet awaits you if you so choose and help with directing you to lobby elevator. Once upstairs you are greeted with beautiful decor and lovely signature scents. We had the pleasure of staying in room 554, beautiful views from the balcony, a canopy of tree tops, birds greeting ...
Spacious and relatively nice for price and area. Location is excellent. Everything in hotel was very dated and older.
Access to the shops that are near by. The hotel was clean and the buffet breakfast was great
My room was not ready until 4:40, well past the 3:00 time. Every room door is hard to open and does not fully close without forcefully pushing it closed. I have stayed there several times and the door problem was true on every room.
The staff was very friendly and the room was very clean. It's right across a Japanese supermarket which was a plus and there's a lot of eateries that are walking distance. It's about a 10 minute drive to downtown San Jose which is not bad at all. I would stay here again!
I have stayed here several times and have always found the rooms clean and well appointed. The full kitchen is the amenity I appreciate most.
Excellent place to stay for business trips!
The Hotel, was very clean and the front desk personnel was very helpful.
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