5/5 Excellent
Sal, San Jose, CA
Travelled with family
22 Sep. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Photo gallery
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
Santana Row Shopping Center2 min walk
Winchester Mystery House6 min walk
San Jose Municipal Rose Garden3 min drive
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)10 min drive
Choose dates to view prices
Traditional Room, 1 King Bed
Photos of Traditional Room, 1 King Bed
Traditional Room, 1 King Bed
4.5/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
33 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 50-inch TV with premium channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and microwave (on request)
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Partially open bathroom, shower/bathtub combination, bathrobes and designer toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityTraditional Double Room
Photos of Traditional Double Room
Traditional Double Room
4.6/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
33 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 50-inch TV with premium channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and microwave (on request)
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Partially open bathroom, shower/bathtub combination, bathrobes and designer toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 1 King Bed, Balcony
Photos of Standard Room, 1 King Bed, Balcony
Standard Room, 1 King Bed, Balcony
4.6/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Valley view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
33 square metres m2 room, balcony with valley views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 50-inch TV with premium channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and microwave (on request)
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Partially open bathroom, shower/bathtub combination, bathrobes and designer toiletries
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
San Jose
In the entertainment district, Hotel Valencia Santana Row is in a walkable area with good shopping. The Tech Interactive and San Jose Civic Auditorium are cultural highlights, and some of the area's popular attractions include Children's Discovery Museum and California's Great America. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including winery tours and golfing.
What's nearby
- Santana Row Shopping Center - 2 min walk
- Winchester Mystery House - 6 min walk
- San Jose Municipal Rose Garden - 3 min drive
- Rosicrucian Egyptian Museum - 5 min drive
- Santa Clara University - 12 min drive
Getting around
- Hamilton Station - 4 min drive
- San Jose College Park Station - 6 min drive
- San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive
Restaurants
- Maggiano’s Little Italy - 3 min walk
- The Original Krung Thai - 10 min walk
- New Krung Thai Restaurant - 12 min walk
- Din Tai Fung - 13 min walk
- JJ's Blues - 15 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free extended parking
- Valet parking: USD 26 per night
- Limo/town car service
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:00 AM–9:00 AM: USD 8 for adults and USD 15 for children
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- 24-hour pool access
- Fitness centre
- Outdoor pool
Family friendly
- Dry-cleaning service
- Laundry facilities
- Microwave (on request)
- Outdoor pool
- Fridge (on request)
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 3 meeting rooms
- Business centre
Outdoors
- Pool sunloungers
- Pool umbrellas
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Couples dining
- Renovated entire property – October 2018
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Linens
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathroom (partially open)
- Designer toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 50-inch TV
- TV/satellite channels
- Films for purchase
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave (on request)
- Minibar
- Fridge (on request)
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- In-room massage
- Iron/ironing board
- Laptop-friendly workspace
- Local maps
- Phone
- Safe
- Turndown service
Policies
Check-in
Check-in between 3 PM and 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 30 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for cooked-to-order breakfast: USD 8 for adults and USD 15 for children (approximately)
- Valet parking fee: USD 26 per night
- Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row
Valencia Santana Row San Jose
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose
Frequently asked questions
4.4
Excellent
969 reviews4.6/5
Cleanliness
4.4/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with family
22 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
5/5 Excellent
Verified traveller
19 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
5/5 Excellent
Verified traveller
17 Sep. 2020
Stayed 2 nights in Sep 2020
4/5 Good
Verified traveller
15 Sep. 2020
Stayed 1 night in Sep 2020
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