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Hotel Valencia Santana Row

4.0 star property
Suburban hotel with fitness centre and rooftop terrace

Photo gallery for Hotel Valencia Santana Row

Relax on the patio surrounded by lush greenery and take in the serene views of the distant hills.
Experience the grandeur of our lobby, featuring a high ceiling, chandelier, and elegant reception area with sofas and a reception desk.
Elevators framed by unique geometric patterns, set against a dark, patterned tile floor.
Experience the vibrant atmosphere of this unique hotel, set amidst a lively urban environment with a curved facade and balcony.
Relax by the serene pool surrounded by lush greenery and vibrant flowers.

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
The current price is AU$497
includes taxes & fees
31 Aug - 1 Sept

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Room options

Check availability for these dates

Tonight

July 31 - Aug 1
Check availability for tonight July 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communication Room)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 33 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
355 Santana Row, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 3 min walk - 0.3 km
  • Winchester Mystery House - 7 min walk - 0.6 km
  • PayPal Park - 4 min drive - 4.4 km
  • SAP Center at San Jose - 6 min drive - 5.4 km
  • San Jose McEnery Convention Center - 6 min drive - 8.3 km

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive

Restaurants

  • ‪Eataly - ‬5 min walk
  • ‪Lady M Cake Boutique - ‬8 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Yard House - ‬3 min walk

About this property

Hotel Valencia Santana Row

Upscale hotel near Santana Row Shopping Center
A short walk from Winchester Mystery House, Hotel Valencia Santana Row provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • Access to a nearby health club, express check-out and express check-in
  • A banquet hall, smoke-free property and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 215 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 50-inch TVs with premium channels
  • Wardrobes/cupboards, on-request microwaves and coffee/tea makers

Languages

English, Spanish

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The Row Hotel, BW Signature Collection

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is AU$261
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2003
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 32 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 for adults and from USD 15 for children
  • Valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Does Hotel Valencia Santana Row have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Valencia Santana Row?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on 31 Aug 2025 start from AU$497.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Valencia Santana Row pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Valencia Santana Row?

Valet parking is available for USD 59.54 per night.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Valencia Santana Row?

Checkout is at noon.

Where is Hotel Valencia Santana Row located?

Situated near the airport, this hotel is within a 10-minute walk of Santana Row Shopping Center and Winchester Mystery House. Santa Clara University is 2.3 mi (3.6 km) away.

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Hotel Valencia Santana Row Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1007 reviews
Rating 8 - Good. 175 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NIA

Liked: Cleanliness, property conditions & facilities
Great stay, good hotel, lovely pool area in the middle of lively area.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel in great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Terrill

Liked: Staff & service, amenities, property conditions & facilities
Absolutely love this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and lots to do didn’t need to drive anywhere everything you need is right at the location
Stayed 1 night in Jul 2025

10/10 Excellent

connie

Liked: Amenities, property conditions & facilities
Beautiful hotel within walking distance to restaurants and shops.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities
Love the proximity to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
The property was Amazing! Great location and staff was very helpful/friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Excellent front desk. Attentive staff. Clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love rhe location, dinner liesure
Stayed 1 night in Jun 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay when we want to do a staycation
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Really fun and family friendly. Great for a weekend trip.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s in the middle of Santana row and access to shops and restaurants
Stayed 1 night in May 2025

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The location right on Santana Row.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay. Pool today was perfect.
Stayed 1 night in Apr 2025

2/10 Terrible

Mario

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you want to stay up all night this is the hotel for you. Horrible valet and parking is super far from hotel. Totally inconvenient. And super loud traffic noises all night.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property lovely room but the bed could’ve been made more comfortable with a mattress topper or some other kind of padding.
Stayed 1 night in Jun 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, location is great
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !
Stayed 2 nights in Mar 2025

8/10 Good

patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Judith

Liked: Amenities, property conditions & facilities
Staff should all be proud of themselves! Outstanding!
Stayed 3 nights in May 2025

10/10 Excellent

Judi

Liked: Amenities
Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly convenient location for touring the Winchester mystery house and shopping!
Stayed 1 night in Dec 2024