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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationSantana Row Shopping Center2 min walk
    Popular LocationWinchester Mystery House6 min walk
    Popular LocationSan Jose Municipal Rose Garden3 min drive
    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)10 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More detailsTraditional Room, 1 King Bed
  • Traditional Double Room

    4.6/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 4
    More detailsTraditional Double Room
  • Standard Room, 1 King Bed, Balcony

    4.6/5 guest room rating

    Room amenities

    • 33 sq m
    • Valley view
    • Sleeps 3
    More detailsStandard Room, 1 King Bed, Balcony

About this area

San Jose

In the entertainment district, Hotel Valencia Santana Row is in a walkable area with good shopping. The Tech Interactive and San Jose Civic Auditorium are cultural highlights, and some of the area's popular attractions include Children's Discovery Museum and California's Great America. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including winery tours and golfing.
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Popular Location

What's nearby

  • Santana Row Shopping Center - 2 min walk
  • Winchester Mystery House - 6 min walk
  • San Jose Municipal Rose Garden - 3 min drive
  • Rosicrucian Egyptian Museum - 5 min drive
  • Santa Clara University - 12 min drive

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive

Restaurants

  • Maggiano’s Little Italy - 3 min walk
  • The Original Krung Thai - 10 min walk
  • New Krung Thai Restaurant - 12 min walk
  • Din Tai Fung - 13 min walk
  • JJ's Blues - 15 min walk

About this property

Hotel Valencia Santana Row

4-star Suburban hotel, walk to Winchester Mystery House
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and valet parking. All 215 rooms provide complimentary wireless Internet access, 24-hour room service and TVs. Guests will also find minibars, premium bedding and coffee/tea makers.
Hotel Valencia Santana Row offers 215 forms of accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking
  • Valet parking: USD 26 per night
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–9:00 AM: USD 8 for adults and USD 15 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Renovated entire property – October 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 50-inch TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3 PM and 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 8 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 26 per night
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row
Valencia Santana Row San Jose
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Can I cancel my reservation for free at Hotel Valencia Santana Row and receive a full refund?
Yes, Hotel Valencia Santana Row offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Valencia Santana Row cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Valencia Santana Row have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Hotel Valencia Santana Row pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Valencia Santana Row?
Extended parking is free at this property.
What time is check-in at Hotel Valencia Santana Row?
Check-in is from 3 PM to 2:00 AM.
What time is check-out at Hotel Valencia Santana Row?
Checkout is at noon.
Where is Hotel Valencia Santana Row located?
Situated near the airport, this hotel is within a 10-minute walk of Santana Row Shopping Center, Winchester Mystery House and Westfield Valley Fair Shopping Mall. Santa Clara University is 2.8 mi (4.5 km) away.
4.4
Excellent
969 reviews
5 - Excellent
587
4 - Good
256
3 - Okay
76
2 - Poor
29
1 - Terrible
21

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Doorman welcomes us, he reviewed new policies regarding entrance and safety rules to prevent Covid from exposure. Receptionist greeted us in friendly manner, discussed options during our stay., including continental breakfast. Overall excellent cleanliness, professional staff, Valencia Hotel stay was excellent.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
They decided not to offer happy hour without notifying their guest prior to arriving. Even though happy hour signs were posted near the restaurant.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Been traveling a lot recently and this is the only place that has a full stocked room.
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

4/5 Good

Stayed 1 night in Sep 2020

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