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"The hotel is nice, staff are very helpful - we had a problem with ac settings and the room manager arrived in 5 minutes to do a system fix. It is advertised as convenient for T2 and T3 - hence the price premium - certainly it’s more convenient for T2 as it’s a 1km trek back to T3 along various walkways. But probably better than being off just airport and an overpriced and slow bus transfer. "

"Clean room , quiet considering location "

"Heathrow is a bit confusing for first time users, gate was not posted until shortly before take off time."

"Very basic rooms. "

"Ideal as a location prior to, or following a flight. Excellent facilities rooms and friendly staff particularly in the restaurant. Very much recommended. "

"clean room, parking reasonable and near to entrance, staff friendly. The food was appalling and there were so many plates with food left on them, not enough staff and a chef who couldn't cook."

"Only stayed one night as catching a flight from Heathrow the following day. Room generally clean though stains on carpet. Bathroom clean. Beds very comfortable. Staff at reception friendly and helpful. "

"Absolutely ideal for an early Trerminal 5 departure. "

"Everything was great. A bit of wear/damage on bathroom baseboard near the floor in 1029. Looks like water damage. Staff was amazing! Especially Emily at breakfast (which was delicious)."