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"The retreat was very private and secure. Staff were very friendly "

"Shower leaked, air conditioner on a timer and turns itself off, first checkin text no access code given therefore I had to contact property, dirty coffee cup, left over food from previous guest, half a roll of toilet paper with no replacement. Two nights of accommodation with only one bath towel per stay. No housekeeping during the duration of our stay."

"Very corporate. Good facilities but very impersonal. Only hotel on our whole trip where we didn’t get milk in the fridge! Wouldn’t stay there again. Much nicer places in the area "

"The room was small but clean and a great shower, so for the price it was exceptional. The food was very good and the staff were very friendly. I would certainly visit The Royal again."

"A warm welcome and great location for the sunburnt country festival. The suite had everything we needed. "

"The room was clean. The room was spacious.The staff were friendly and helpful."

"Check in was flexible."

"Very clean and comfortable room "

"The Convent is a lovely place to stay in Pokolbin, with delightfully pleasant and helpful staff. The ambience is quite in keeping with the style of the building as is the decor and the artwork. Our room had a queen size bed and private bathroom and it opened on to a large veranda with nice comfortable cane furniture. The bed was however not the most comfortable one we have slept on with the mattress being quite hard. The shower was over a high bathtub which was awkward to negotiate. Thankfully there was a grab rail. For a property being marketed as a Luxury Hotel the bed linen and towels were not up to standard. Our vanity didn’t have hot running water, which made shaving uncomfortable. Apart from those comments we enjoyed our stay thank w"