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Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony
Terrace/patio

Guest reviews

4.2 out of 5 Very good
686 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationTempus Two Winery4 min walk
Popular LocationRoche Estate5 min walk
Popular LocationBrokenwood Wines7 min walk
AirportCessnock, NSW (CES)5 min drive

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  • Deluxe Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Superior Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Studio, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    More detailsStudio, 2 Double Beds
  • Studio, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsStudio, 1 King Bed

About this area

Pokolbin

Located in Pokolbin, Mercure Resort Hunter Valley Gardens is connected to a shopping centre. Hope Estate and Roche Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hunter Valley Gardens and Werakata National Park. Consider Tyrrell's Wines for a night out or Hunter Valley Zoo if you're travelling with kids. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with skydiving, mountain biking and horse riding.
View map
Popular Location

What's nearby

  • Tempus Two Winery - 4 min walk
  • Roche Estate - 5 min walk
  • Brokenwood Wines - 7 min walk
  • Hunter Valley Gardens - 13 min walk
  • Tamburlaine Organic Wines - 15 min walk

Getting around

  • Branxton Station - 15 min drive
  • AirportNewcastle, NSW (NTL-Williamtown) - 58 min drive

Restaurants

  • Elements Restaurant — 1 min walk
  • Potters Brewery - 7 min drive

About this property

Mercure Resort Hunter Valley Gardens

Winery motel connected to a shopping centre in Pokolbin with winery
This smoke-free motel features an attached winery, a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club and a bar/lounge. All 72 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include minibars, room service (during limited hours) and premium bedding.
Mercure Resort Hunter Valley Gardens offers 72 forms of accommodation which are accessible via exterior corridors and feature minibars and free newspapers. Beds feature premium bedding. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Pokolbin motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 7:00 AM–10:00 AM: AUD 12-50 for adults and AUD 10-24 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • 2 outdoor tennis courts
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Winery on-site

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 52-cm TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in between 2 PM and 10 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 25.0 per night.
Cots (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 50 for adults, and AUD 10 and AUD 24 for children (approximately)
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens
Mercure Hotel Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

Can I cancel my reservation for free at Mercure Resort Hunter Valley Gardens and receive a full refund?
Yes, Mercure Resort Hunter Valley Gardens offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Resort Hunter Valley Gardens cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Resort Hunter Valley Gardens have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mercure Resort Hunter Valley Gardens pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Resort Hunter Valley Gardens?
Self-parking is free at this property.
What time is check-in at Mercure Resort Hunter Valley Gardens?
Check-in is from 2 PM to 10 PM. Late check-in is available during limited hours.
What time is check-out at Mercure Resort Hunter Valley Gardens?
Checkout is at 10 AM. Late checkout is available for AUD 69.00 (subject to availability).
Does Mercure Resort Hunter Valley Gardens provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Mercure Resort Hunter Valley Gardens located?
This family-friendly Pokolbin motel is located in a rural location, within a 15-minute walk of Tempus Two Winery and Hunter Valley Gardens. Hope Estate is 0.9 mi (1.5 km) away.
4.2
Very good
686 reviews
5 - Excellent
321
4 - Good
257
3 - Okay
75
2 - Poor
24
1 - Terrible
9

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a beautifully kept property. Room was perfect for 4 of us.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great location studio room is bigger then superior if u have children
Stayed 2 nights in Aug 2020

2/5 Poor

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Very disappointing no food or drink facilities open
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in good. Following safe COVID practises. Felt comfortable there was no risk. Room spotless and comfortable.
Stayed 1 night in Jul 2020

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