5/5 Excellent
Gab, Sydney
Travelled with family and small children
20 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Photo gallery
Guest reviews
4.2 out of 5 Very good
686 reviews
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Map
Cnr Broke And Macdonald Road, Pokolbin, NSW
Explore the area
Tempus Two Winery4 min walk
Roche Estate5 min walk
Brokenwood Wines7 min walk
Cessnock, NSW (CES)5 min drive
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Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
4.2/5 guest room ratingMore detailsRoom amenities
- 36 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
36 square metres m2 room, balcony/patio with courtyard views
Internet – Free WiFi
Entertainment – 52-cm TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and limited room service
Sleep – Premium beddingBathroom – Private bathroom, separate bathtub and shower, free toiletries and a hairdryer
Practical – Free newspaper, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, raised toilet seat, level door handles and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 1 King Bed
Photos of Superior Room, 1 King Bed
Superior Room, 1 King Bed
4.3/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
28 square metres m2 room, patio with courtyard views
Internet – Free WiFi
Entertainment – 52-cm TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and limited room service
Sleep – Premium beddingBathroom – Private bathroom, separate bathtub and shower, free toiletries and a hairdryer
Practical – Free newspaper, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, raised toilet seat, level door handles and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Studio, 2 Double Beds
Photos of Studio, 2 Double Beds
Studio, 2 Double Beds
4.3/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Double Beds
28 square metres m2 room, balcony/patio with courtyard views
Internet – Free WiFi
Entertainment – 52-cm TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and limited room service
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Free newspaper, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Portable shower seat, wheelchair-width doorways, grab bar near toilet, level door handles, raised toilet seat, roll-in shower and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Studio, 1 King Bed
Photos of Studio, 1 King Bed
Studio, 1 King Bed
4.2/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
28 square metres m2 room, balcony/patio with courtyard views
Internet – Free WiFi
Entertainment – 52-cm TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and limited room service
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Free newspaper, iron/ironing board and laptop workspace; rollaway/extra beds and cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Roll-in shower, raised toilet seat, grab bar near toilet, level door handles, wheelchair accessible and portable shower seat
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
About this area
Pokolbin
Located in Pokolbin, Mercure Resort Hunter Valley Gardens is connected to a shopping centre. Hope Estate and Roche Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hunter Valley Gardens and Werakata National Park. Consider Tyrrell's Wines for a night out or Hunter Valley Zoo if you're travelling with kids. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with skydiving, mountain biking and horse riding.
What's nearby
- Tempus Two Winery - 4 min walk
- Roche Estate - 5 min walk
- Brokenwood Wines - 7 min walk
- Hunter Valley Gardens - 13 min walk
- Tamburlaine Organic Wines - 15 min walk
Getting around
- Branxton Station - 15 min drive
- Newcastle, NSW (NTL-Williamtown) - 58 min drive
Restaurants
- Elements Restaurant — 1 min walk
- Potters Brewery - 7 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Return airport shuttle (surcharge)
Food and drink
- Cooked-to-order breakfast available for a fee weekends 7:00 AM–10:00 AM: AUD 12-50 for adults and AUD 10-24 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 24-hour health club
- 2 outdoor tennis courts
- Arcade/games room
- Bike rentals
- Children's pool
- Full-service spa
- Helicopter/aeroplane tours
- Mini golf
- Outdoor pool
- Playground
- Sauna
- Hot tub
- Steam room
- Winery on-site
Family friendly
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Cots/infant beds (surcharge)
- Dry-cleaning service
- Laundry facilities
- Mini golf
- Outdoor pool
- Playground
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- Free newspapers in reception
- Front-desk safe
- No lifts
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
Business services
- Business centre
- Meeting rooms
- Conference space
Outdoors
- Garden
- Outdoor furniture
- Pool sunloungers
- Terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Climate control (air conditioning)
- Cots/infant beds (surcharge)
- Linens
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 52-cm TV
- TV channels
Food and drink
- Coffee/tea maker
- Minibar
- Fridge
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
Policies
Check-in
Check-in between 2 PM and 10 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 25.0 per night.
Cots (infant beds) are available for AUD 15.0 per night
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 12 and AUD 50 for adults, and AUD 10 and AUD 24 for children (approximately)
- Late check-out fee: AUD 69.00 (subject to availability)
- Crib (infant bed) fee: AUD 15.0 per night
- Rollaway bed fee: AUD 25.0 per night
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens
Mercure Hotel Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Motel Pokolbin
Frequently asked questions
4.2
Very good
686 reviews4.1/5
Cleanliness
4.3/5
Staff & service
3.9/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
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Liked: Cleanliness, staff & service
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5 Aug. 2020
Stayed 1 night in Aug 2020
5/5 Excellent
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Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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