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"Great hotel.stafff rooms comfy food great"

"The castle is a must place to visit "

"Room was nice, twin beds were good size but one of the mattresses needed replacing, sloped down on one side. Reported it. Great location opposite train station. Hudson restaurant very good evening meal and the bonus was 20% voucher on all food and drink."

"Excellent location and hotel. "

"Was very central and close to railway station "

"Excellent place to stay. Very local to shops, bars and restaurants. "

"Location is very good and hotel is well run and clean "

"Great location. The stack is loud but can’t be helped we slept well anyway. Mattress is comfy and great selection of tea/coffee. Bad points: I asked for my room to be cleaned and it wasn’t. The shower water doesn’t fully drain away causing the bathroom floor to flood every time you use it. The condensation in the room was terrible. Window ledges soaked and mouldy. For the price I personally wouldn’t stay again. From the reception it looks great but rooms need a lot of work. There is plenty of better hotels in central Newcastle for a better price. "

"No AC unfortunately as the room was way too warm even with the thermostat turned right down. Room was clean and compact."