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Hotel Indigo Durham, an IHG Hotel

Photo gallery for Hotel Indigo Durham, an IHG Hotel

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Free minibar items, in-room safe, individually decorated
Free minibar items, in-room safe, individually decorated
Free minibar items, in-room safe, individually decorated
Free minibar items, in-room safe, individually decorated

Overview of Hotel Indigo Durham, an IHG Hotel

Hotel Indigo Durham, an IHG Hotel

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
9 Old Elvet, Durham, England, DH1 3HL

Explore the area

  • Popular LocationDurham University12 min walk
  • Popular LocationHerrington Country Park19 min drive
  • Popular LocationBeamish Open Air Museum24 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)38 min drive

Choose dates to view prices

About this area

Durham

Located in Durham, Hotel Indigo Durham, an IHG Hotel is in the city centre and near a train station. Waldridge Fell Country Park and Hetton Lyons Country Park reflect the area's natural beauty and area attractions include Adventure Valley and Mini Moos Adventure Farm. Karting North East and Beamish Adventure Park are also worth visiting.

What's nearby

  • St. Nicholas Church - 5 min walk
  • Palace Green - 6 min walk
  • Durham University - 12 min walk
  • Herrington Country Park - 19 min drive
  • Beamish Open Air Museum - 24 min drive

Getting around

  • Durham Station - 13 min walk
  • Newcastle (NCL-Newcastle Intl.) - 38 min drive

Restaurants

  • Marco Pierre White — 1 min walk
  • Zen - 2 min walk
  • Tapas Factory - 4 min walk
  • Bill's - 4 min walk
  • Flat White Kitchen - 4 min walk

About this property

Hotel Indigo Durham, an IHG Hotel

4-star hotel, walk to Durham Cathedral
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/café and self parking. All 83 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, Smart TVs come with digital channels, and guests will also appreciate thoughtful touches such as minibars (stocked with some free items) and bathrobes.
Hotel Indigo Durham, an IHG Hotel offers 83 forms of accommodation with minibars (stocked with some free items) and a safe. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: GBP 16.95 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Golf

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 16 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Durham
Hotel Indigo Durham
Indigo Durham, An Ihg
Hotel Indigo Durham an IHG Hotel
Hotel Indigo Durham, an IHG Hotel Hotel
Hotel Indigo Durham, an IHG Hotel Durham
Hotel Indigo Durham, an IHG Hotel Hotel Durham

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 332 out of 435 reviews
5 - Excellent 76%
Rating 4 - Good. 81 out of 435 reviews
4 - Good 19%
Rating 3 - Okay. 17 out of 435 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 435 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 435 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel bed I’ve slept in during the last 5 years. Booked a king and was given two non matched single mattresses pushed together that came apart. If you spend £15m upgrading a building you should at least get the beds right. It’s one of your primary purposes. No-one asked how our stay had been when we left.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely restored building, dining room amazing. Stained glass windows through out and wood panelling.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is in a beautifully renovated civic building. The bedroom was very comfortable, the staff were friendly and helpful. The breakfast and evening meal were delicious with plenty of menu options to choose from. We also tried the café; the coffee and cakes were very good and the service was excellent. The hotel is situated very centrally and is within easy reach of all the popular attractions.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place Will go again
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice helpful staff. Although place seemed clean virtually all sanitising stations were empty
Stayed 4 nights in Sep 2021