Tín Yên Hotels, Hanoi

"Very helpful staff."

"We had a wonderful stay at the Royal Premium Hotel in Hanoi and would highly recommend it. The entire staff, including Da, was incredibly helpful and attentive, ensuring we felt well-supported throughout our visit. One of the standout features of this hotel is its location; it is perfectly situated in the heart of the Old Quarter and is only two blocks away from St. Joseph Cathedral. ​While the street outside is very busy and full of life, the hotel itself is a very clean and well-maintained retreat where the rooms are serviced every single day. We stayed in a room facing the back to a wall which was likely much quieter than those facing the front. Although there were some intermittent noises that could be a bit annoying depending on how soundly you sleep, the room was generally comfortable and tidy. ​The breakfast was another highlight of our stay, offering a great variety that always included fresh fruit as well as both Western and Asian style options. We particularly enjoyed having eggs prepared exactly to our liking. Additionally, the hotel provides laundry services and tour assistance in a very timely and professional manner, making the logistics of our trip much smoother."

"Extremely friendly and helpful staff, breakfast buffet was exceptional, and location was great. Nice stay"

"Every part of the hotel, from the corridors to the guest rooms, is well maintained and thoughtfully arranged for guests’ comfort"

"In the old quarter of Hanoi, small room, but very quiet and clean, close to every interesting places. The staff is very friendly and helpful in arranging tours, checking in and out. I will stay here again next time."

"Good place stay. Just be aware of the 5% fee for credit cards."

"Clean property, exceptional staff, wonderful food! Would highly recommend!"

"This property is a hidden gem! The staff is excellent and extremely attentive. It was raining out and they accompanied each member in our group with an umbrella to our van. The rooms were very clean. The rooftop bar was the perfect vibe with superb drinks, delicious food, along with a phenomenal view. There is an infinity pool as well. The spa was very relaxing and professional. 1.5 hour massage for USD35. Finally it is a great location in old city. Plenty of bars and restaurants nearby. Highly recommend Hanoi House for drinks. "

"Possibly the best customer service I have ever received at a hotel which made the stay feel incredibly special! Would come back in a heartbeat - especially as the hotel is in the perfect location to experience Hanoi"