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Hotel pickup from airport was stress-free. Hotel staff Nancy, Carlos and Linh were very friendly. Nancy and Carlos English is excellent. Nancy also looks after tour desk but not once did she push us to go on any tours which was great as I had heard of other hotels were this happens. Nancy helped ...
Very good exchange rate for US dollars. Very grand hotel with clean and comfortable rooms. Can view the surrounding areas from the high cos of outdoor lift. Can enjoy Vietnamese Cuisine at the hotel.
The staff was very friendly and attentive to our needs. They even made breakfast (that's included in the price) for us before the regular time as we had an early flight.
Whilst room was not huge in size it was comfortable and clean. The position of the hotel was perfect for us, as my wife loved the shopping(and there was lots of that) and we both loved the huge range of food outlets and cheapness of both food and drink. The hotel staff were exemplary in their friendliness ...
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