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GM Premium Hotel

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Luxury
5.0 star property
9.8

Exceptional

Luxury hotel near Hoan Kiem Lake

Located close to Thang Long Water Puppet Theatre and Hoa Lo Prison Museum, GM Premium Hotel provides a free breakfast buffet, a poolside bar and a terrace. Indulge in a Thai massage, a body scrub and a body treatment at the on-site spa. The on-site restaurant, Solar Sky Bar, offers lunch, dinner, light fare and al fresco dining. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$103
includes taxes & fees
27 May - 28 May

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About this property

GM Premium Hotel

  • Luxury hotel near Hoan Kiem Lake
  • Located close to Thang Long Water Puppet Theatre and Hoa Lo Prison Museum, GM Premium Hotel provides a free breakfast buffet, a poolside bar and a terrace. Indulge in a Thai massage, a body scrub and a body treatment at the on-site spa. The on-site restaurant, Solar Sky Bar, offers lunch, dinner, light fare and al fresco dining. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • A round-trip airport shuttle (surcharge), massage treatment rooms and outdoor furniture
    • Smoke-free property, a porter/bellboy and coffee/tea in reception
    • Tour/ticket information, a 24-hour front desk and luggage storage
    • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
  • Room features
  • All 56 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and free cots/infant beds
    • Rainfall showers, bidets and free toiletries
    • 40-inch Smart TVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 5 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 577000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Service fee: 0 per cent
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 0108162750

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does GM Premium Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at GM Premium Hotel ?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at GM Premium Hotel on 27 May 2026 start from AU$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is GM Premium Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at GM Premium Hotel ?

This property doesn't offer parking.

What time is check-in at GM Premium Hotel ?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at GM Premium Hotel ?

Checkout is at noon. Late check-out is available for a fee.

Does GM Premium Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 577000 per vehicle applies.

Where is GM Premium Hotel located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake, Thang Long Water Puppet Theatre and Hoa Lo Prison Museum. Dong Xuan Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 14 minutes by foot and Hanoi Long Bien Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 375 out of 420 reviews
Rating 8 - Good. 38 out of 420 reviews
Rating 6 - Okay. 2 out of 420 reviews
Rating 4 - Poor. 2 out of 420 reviews
Rating 2 - Terrible. 3 out of 420 reviews

Reviews

Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and hotel manager, Peter was especially helpful. Breakfast menu was expansive with lots of choices.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, looks recently renovated with a good charm and atmosphere in the central district of old Hanoi.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Minesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities
The amazing staff made this stay more memorable….perfect location…definitely recommend.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Allyson

Liked: Cleanliness
Breakfast was delicious. Rooftop bar was great. Staff was incredible friendly and professional. Room was clean and spacious.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at GM Premium Hotel. The location is A+ and the staff is very warm and welcoming. Breakfast is also very good, with great coffee and lots of options to choose from. Really recommend staying here for a trip to Old Quarter.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kamilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the old quarter.Room is clean and spacious. Breakfast is good.Staff is very friendly,a special shout out to Louis and Nguyen Thom
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yahya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean with friendly staff. Very good breakfast also best location I definitely recommend it.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we got there, staff ran out to make sure our bags were taken care of. They also gave us information as to where the best places to eat were. Not to mention, the Spa there was an amazing experience as well. I’d give them a 20 out of 10 rating!!! I would totally go back there again and highly recommend to anyone.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Everything, the service, cleanliness, breakfast, staff, were all great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ami

Liked: Cleanliness, amenities, property conditions & facilities
We've stayed at GM Premium Hotel 3 different times for this trip and would definitely stay there again!! Staff is outstanding!! The hotel is fantastic and highly recommend!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, amenities
The staff was amazing!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yi-Hsuan

Liked: Cleanliness, staff & service, amenities
The service was awesome and the breakfast was tasty.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in best location in Hanoi. If it is not too hot, you can do a lot just by walking! The hotel is very nice and comfortable, clean and the breakfast was also good. Now let us come to the best part of our stay: the staff. As europeans we are sadly not at all used to this kind of service and kindness. The staff was always super friendly and literally asked us EVERY DAY if everything was fine and if there is something they could do to improve our stay! Thank you so much for everything, we had a perfect time.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities
Excellent knowledgeable staff. Good breakfasts included in room rate. Very good location in the old quarter. High value for the money.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Excellent staff, spacious and spotless room. Great location. Room to enhance breakfast quality - cheap juices, pastries/ sweet items for example. But a lovely overall stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

KARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic establishment, excellent service from Hope/Hua from beginning to end. Lovely room and breakfast buffet providing food for vegetarian which was fantastic. Highly recommend this Hotel with excellent access to the old town.
Lobby/reception
Waiting area
Welcome drink
Room 901
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit skeptical of the 5 star reviews at first, but when I got to the hotel, I understood them. The whole hotel looks newer and very nice! It’s in a good location too. The staff was the best! Airport pickup was nice and direct, Louis at the front desk even upgraded our room for us for free! He also texted and let us know if we needed anything, he would help where he could. The rooms are very nice. The breakfast buffet at the sky lounge was the cherry on top. They had everything you could want!! Overall, I will definitely be headed back next time I’m in Hanoi!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities
The rooms are very modern & well-appointed. Staff were uniformly excellent, extremely attentive and knowledgeable. Breakfasts (included in room rate) offered extensive variety both on the buffet and with cooked foods. House-made yogurt was especially good. Overall a great stay at very fair value.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities
Great room, wonderful staff, nice gym, nice pool, great breakfast! A wonderful stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel Excellent staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The GM Premium Hotel is conveniently located right in the heart of Hanoi's old quarter, although you wouldn't know from inside as the rooms are very quiet. Although the foundations are old, the rooms are very tasteful decorated with all the expected modern touches, and for a very reasonable price compared to similar options nearby. The hotel and it's facilities are great, but the real stand out is the amazing staff who are all consistently friendly, helpful, and accommodating whether it's checking in, having breakfast, or asking for help booking dining or activities. Grace at the front desk was especially helpful and went above and beyond to ensure the stay for our anniversary was as pleasant as possible. Definitely recommend staying at GM Premium if you're going to be spending time exploring Hanoi and the old quarter!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

oksana

Liked: Cleanliness, amenities, property conditions & facilities
Very good service and very friendly and helpful staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room in the heart of the Old Quarter easy walking distance to all the major attractions. Hotel staff are so very helpful getting tickets organised for water puppets theatre & enquiring about tickets on our behalf. The front desk staff recommended some fabulous street food venues and restaurants & coffee shops - all of them so good.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities
The staff are amazing. So helpful. It truly feels like luxury. Amazing breakfast with lots of options. The location is great, each walking everywhere and the noise cancelling rooms mean true peaceful sleep.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

davis

Staff was so friendly and accommodating! They’re were constantly making sure we were satisfied.
Stayed 2 nights in Dec 2025