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"Beautiful views and quiet with a tram stop in front of the hotel."

"Room was spacious and very clean. Pool/hot tub areas were nice. No lifeguards on duty, which is fine because I watch my children. Towels provided in pool areas. Breakfast was descent, could use almond or oat milk for allergy folks. Check in was quick and easy. Some of the front desk staff could be friendlier. Beds were comfortable. Microwave available for use down the hall, which was nice if needed. Rooms are quiet, you can’t hear anyone (running) above you which is nice. The resort is very clean and smells delightful! The only thing is there’s no designated smoking area, so there are times you are walking into a cloud of smoke or the smell of smoke from guests smoking outside the main entrance. Resort is in a great location, close to many attractions and restaurants."

"The hotel staff was friendly and the facility was very clean. My only complaint would be the quality of pillows. The location was perfect. Just a couple blocks from Broadway. We will definitely return! "

"My room was clean and comfortable. The bed was so soft and comfortable that I had a hard time falling asleep. The staff were super nice and professional. I truly enjoyed my stay."

"It was a great stay, got to see the Bears in the river. Had a peaceful trip. No problems! "

"Had another amazing stay with this location. Coco and Taj were absolutely wonderful Hostesses at check in. Coco was Very helpful with our entire stay it was very personable that she remembered us multiple days. Just when you think that’s it Taj remembers us at check out and wants to make sure our friends that we checked in with didn’t have any issues. That is amazing Customer Relations"

"My favorite place to stay in Chattanooga! Beautiful lobby and main level. Good food options if you need them there. Close to downtown attractions. Friendly staff..on this trip I had a problem with a noisy refrigerator and it was resolved quickly. "

"When we arrived, the first thing that hit us was the smell of cigarette smoke in the hallways and carpet that had trip hazards present. When we got into our room, apart from the dark, the overpowering odor of cleaning chemicals took over the smoke smell. Once we turned on the lights, we found a worn and broken nightstand, a rusted/tarnished lamp, and a wall AC Unit. The paint and decor appear out of date by a couple decades. Upon moving into the bathroom, we discovered a half roll of toilet paper with no extras, no facial tissue, and two bath towels with no floor mat. We also discovered the tub had no stopper, making our son's bath time challenging. The staff was friendly and helped us with lacking paper products and towels. The night was far from restful as the beds were not comfortable and for nearly 2 hours after midnight, a disturbed person screamed at the hotel before law enforcement intervened. In the morning, the breakfast was good and checkout speedy."

"For the price you pay the rooms were mediocre. Took about 15 minutes for the shower water to heat up and the room was hot. The property had no in restaurant or continental breakfast. No shuttle service to the airport. Expected more after paying $8000 for 4 rooms for 3 nights"