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"Clean room. Good AC. Polite and professional staff. The only drawback is the number of bottles of water being provided"

"The room has the perfect view of the animals, and you get to feed them with the food provided by the hotel. Imagine swimming next to Rhinos! The safari itself was a jewel, did not have enough time to explore the whole resort but I was able to see the elephant and tiger show, and I also did the night feeding, definitely a tremendous experience. "

"Good view room is clean and modern, friendly staff, lovely breakfast"

"マッサージが上手なので、2度目の利用です。 マッサージではとてもリラックスできました。 "

"Pros: Staff is amazing, they were so friendly and you could tell they really wanted to do whatever they could to make your stay comfortable. Location is perfect, you have plenty of restaurants, dive shops, small markets and general shopping within walking distance. Restaurant on the beach was great, menu is a bit limited but everything I had there was delicious and the sunset view is amazing. Cons: The place is definitely a bit worn down and you can see it. I had a deluxe room and it was fairly small, there is no real area to sit except hanging out on the bed. I also got some noise from the bar across the street at night plus traffic. All of that said I would stay here again. I would probably get one of the pool villas though as they seemed more spacious and nicer, also more expensive though."

"The hotel and staff are wonderful! Our room was beautiful and the quality of bedding and linens were 5 star. The morning breakfast was plentiful and excellent! The hotel is located on a steep hill but they have golf carts to take you up and down if you don’t care to walk."

"We stayed for two nights at Quenzo Hotel Padangbai and had such a beautiful experience. It was a romantic trip, and I organised a surprise romantic package for my partner on arrival — the setup was absolutely amazing and made the moment really special. What impressed me even more was that I organised everything from abroad via WhatsApp, and the team catered to all my requests and helped bring everything together perfectly. They were so accommodating and made it incredibly easy to arrange something special for my partner. The service was honestly 5-star. The staff were incredibly kind, helpful, and welcoming throughout our stay, and they made us feel genuinely looked after. One of the highlights was a day trip with Darma, who treated us like family. He took us to the Gates of Heaven, a honeybee farm where we tried kopi luwak (the famous “poo coffee”), and an incredible lookout. It was such a memorable day and made the trip even more special. We stayed in a villa which was spectacular — beautiful, comfortable, and perfect for a romantic getaway. The food was delicious, and we loved relaxing by the pool bar as well. Overall it was an amazing stay and we will definitely be back. Highly recommend!"

"Beautiful setting. Great pool and bar. Scooter hire available at reasonable price. "

"Our room was close to all facilities and looked out to the ocean. Great staff, always willing to help make our stay the best possible."