Top Hotels Near Syon House in London from AU$92

"Everything was fine . I did get charged twice but have received my refund . Excellent location for T2 and T 3 . "

"Shops very convenient "

"Clean room staff very helpful "

"The room and bathroom were clean, comfortable, and beautifully decorated. I appreciated having both a Nespresso machine and an electric kettle provided in the room. The breakfast, which is extra, is delicious. The hotel's location, within easy walking distance of Richmond Green, Kew Gardens, and the Tube, was excellent. Those with heavy luggage should be prepared that some rooms are a half-flight of stairs above the elevator."

"The hotel and food was great! Very friendly staff. I will definitely book again."

"Our stay was extremely disappointing due to multiple issues and poor customer service. We were given a room with a phone that wasn’t working, which became a serious problem when my son got locked in the bathroom. As the phone was unusable, my daughter had to go all the way to reception to ask for help. In the end, I had to use a nail file myself to unlock the door, which was stressful and unacceptable. We were already rushing, as we were only informed at check-in that children are not allowed in the pool after 6pm. This added unnecessary pressure to our stay. When I reported the phone issue, the staff member simply offered to fix it and said there were no alternative rooms available for us. Someone came to “fix” the phone, but later we discovered the wake-up alarm had been left on. We were woken up at 5:45am, which was extremely frustrating. Whether intentional or not, this should have been checked before our arrival. I reported the issue again in the morning, but the phone still wasn’t working properly. The room itself was also too small and uncomfortably hot. What was most disappointing was the lack of care from staff…apologies were offered, our messages were ignored, no solution was provided, and no refund was considered. We felt completely dismissed and poorly treated throughout our stay."

"Very helpful reception staff"

"No cot despite paying for one. Didn’t answer the phone when phoning from the room. Very frustrating with a baby being put to sleep on an evening after checking in. "

"Good location"