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"Positives: *Registration process was very simple & not at all intrusive. *The view from the room was lovely: overlooked the golf course green & swimming pool. *The size of the room and bathroom was very comfortable. *Front desk person Peter’s mood the next day. Seemed in better spirits. *Was given an 11:00 am check-out but… Negatives: *Was greeted by Peter at front desk who seemed annoyed and irritated – perhaps not having a good day. *The room smelled like stale cigarette & when the aircon was turned on it exacerbated the terrible smell. *The aircon & filters need cleaning / changing. *Peter did provide an 11:00 am check-out but forgot to let house-keeping know… *The room looked nothing like the photo on Expedia. *Hotel hasn’t been well-maintained, cleaned or cared for. *They have indicatively NOT mopped or scrubbed the tiled area in the hallway, bathroom & shower for many, many years. The colour difference between high traffic areas & areas not utilised, is very obvious. *The fly screen mesh in the window panel was torn away. *The door chain was old and rusty & the door handle had been replaced but it was a shabby job on an old door. *Mattress & pillows way too soft, unsupportive & uncomfortable. "

"Stay was good and here is constructive comment. 1/ Light over fridge area was flickering and I could not use main light. (Needs replacing) 2/ Visible dust on bedside lamp (Thick) 3/ I know this is a bit soft but TV upgrade to smart TV may be something to consider. Overall my stay was very good and I would stay again."

"Great location for event we attended Staff were helpful and friendly Provided gluten free options at breakfast which was appreciated Room good size for the 3 of us Just needed a bit more focus on cleaning here and there as bedside tables were dirty and found some hair in my son's bed "

"Buffet breakfast was great, staff were very friendly and helpful"

"Room is dirty help out and no good stay for her with the family."

"Needs a make over. Also stains on the lounge. "

"Always love staying this property "

"Efficiently run facility. Happy to stay!"

"Room was very comfortable, bed was fantastic. Enjoyed my stay here "