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Mercure Sydney Parramatta

Hotel Class
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
1,643 reviews

Amenities

  • Pool
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Qudos Bank Arena
    6 min drive
  • Popular Location
    Parramatta Park
    8 min drive
  • Popular Location
    Westmead Hospital
    11 min drive
  • Airport
    Sydney, NSW (SYD-Kingsford Smith Intl.)
    33 min drive

Choose dates to view prices

Book online or call:

1800 809 285
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Privilege, Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Rosehill

In the entertainment district and near a train station, Mercure Sydney Parramatta is in an area with good shopping. Birkenhead Point Outlet Centre and Macquarie Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wet'n'Wild Sydney and Featherdale Wildlife Park. Looking to enjoy an event or a game? See what's going on at Rosehill Gardens Racecourse or Qudos Bank Arena.

What's nearby

  • Popular Location
    Qudos Bank Arena - 6 min drive
  • Popular Location
    ANZ Stadium - 7 min drive
  • Popular Location
    Sydney Showground - 8 min drive
  • Popular Location
    Parramatta Park - 8 min drive
  • Popular Location
    Westmead Hospital - 11 min drive

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 34 min drive

Restaurants

  • Where to eat
  • M Restaurant and Bar – Serves breakfast, lunch and dinner.

About this property

Mercure Sydney Parramatta

4.5-star, family-friendly hotel near Rosehill Gardens Racecourse
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Other amenities include a bar/lounge, an outdoor tennis court and WiFi in public areas. All 165 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include wired Internet and minibars.
Mercure Sydney Parramatta offers 165 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer.
This Rosehill hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 0 for children (approximately)
  • Fee for in-room wireless Internet: AUD 24.5 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 24.5 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.50 per day (rates may vary)
  • Self-parking fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Sydney Parramatta Hotel
  • Mercure Sydney Parramatta
  • Mercure Hotel Sydney Parramatta
  • Mercure Sydney Parramatta Rosehill
  • Mercure Sydney Parramatta Hotel Rosehill
  • Mercure Hotel Rosehill

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.5 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (AUD 24.50 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking: AUD 15 per night

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 30 for adults and AUD 0 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Italian
  • Korean
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Conference space (1431 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV/satellite channels
  • pay films
  • plasma TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Nearby activities

Activities

Where to eat

4.2

Very Good

5 - Excellent
711
4 - Good
679
3 - Okay
161
2 - Mediocre
60
1 - Poor
32
4.3
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.0
Property condition

3/5

  • Disliked: Cleanliness, staff & service

When we checked in, it was great the lady was amazing even offered us free parking for the 5 nights we were staying she was in love with our daughter also. However, the cleaning work wasn’t that great like they didn’t even use anything to scrub our basin in the bathroom properly there was a dead fly next to the toilet the whole time we were also there which went to show that they didn’t even mop the bathroom properly (if they even mopped it at all). The restaurant hours are ridiculous if you wake up a bit late because you had something on then you miss out on breaky because it finishes at 10am! When it was time to leave the lady at the desk had major attitude, not bubbly or excited to see us or thank us for staying in the crap place. And she said we had to pay for parking and a movie we didn’t even order as I have a baby she had the remote in her hand playing with it most of our stay but she accused me of lying and said she’ll get rid off it this time and the parking part she was going to take it up with the lady that checked us in. We never heard back as to what’s happened and are 100% next time we come we will not stay at Mercure parramatta or recommend to our family or friends ever.

Stayed 5 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a lovely stay. Excellent for families as it’s in walking distance of woolly’s, MacDonalds & KFC.

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Good and clean hotel

Stayed 2 nights in Nov. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Nov. 2019

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