Mercure Sydney Parramatta

Photo gallery for Mercure Sydney Parramatta

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
View from room

Overview of Mercure Sydney Parramatta

UNESCO Sustainable Travel Pledge

Mercure Sydney Parramatta

4.5 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
106 Hassall Street, Rosehill, NSW, 2142

Explore the area

  • Popular LocationQueens Wharf Reserve9 min walk
  • Popular LocationRosehill Gardens Racecourse10 min walk
  • Popular LocationUniversity of Western Sydney Parramatta Campus19 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)34 min drive

Choose dates to view prices

About this area

Sydney

Mercure Sydney Parramatta is located in Rosehill, a neighbourhood in Sydney, and is in the entertainment district and near a train station. Sydney Opera House and International Convention Centre Sydney are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Westfield Parramatta Shopping Centre. Travelling with kids? Consider SEA LIFE Sydney Aquarium and Luna Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Queens Wharf Reserve - 9 min walk
  • Rosehill Gardens Racecourse - 10 min walk
  • University of Western Sydney Parramatta Campus - 19 min walk
  • Westfield Parramatta Shopping Centre - 2 min drive
  • Sydney Speedway - 2 min drive

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 34 min drive

About this property

Mercure Sydney Parramatta

Family-friendly Sydney hotel in Rosehill, near Rosehill Gardens Racecourse
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Mercure Sydney Parramatta offers 165 accommodations with a safe and free newspapers. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1431 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 368 out of 984 reviews
5 - Excellent 37%
Rating 4 - Good. 362 out of 984 reviews
4 - Good 37%
Rating 3 - Okay. 153 out of 984 reviews
3 - Okay 16%
Rating 2 - Poor. 72 out of 984 reviews
2 - Poor 7%
Rating 1 - Terrible. 29 out of 984 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall good
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Staff & service
Good
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Aircon is set to 24° the room was insanely hot - you can’t even open a window. I asked several times for a the aircon to be turned down as it was locked and they didn’t correct this. We couldn’t sleep it was so warm in there.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
It was literally just ok . No room service . Bar and restaurant not open . Outside pool area dirty . Tv basic - no cable tv and dodgy reception . Toms outdated and lifts sometimes working . Staff never at front counter - always our back in the office - not particularly welcoming - feels like a hotel that was good in the day but now is tired and uncared for- shame .
Stayed 2 nights in Mar 2022