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"Needs. Better water pressure "

"Room was clean and well appointed. Breakfast buffet was amazing if a little chaotic because the hotel is large and serves many people who won’t miss breakfast bc it is really quite good for a hotel buffet breakfast. But the Wi-Fi was unsecure on my laptop and TV is either basic channels or connect with your own streaming services via their app. I encountered several rounds of tech difficulties, so flipped through bad TV and didn’t use the Wi-Fi. These are major drawbacks. But I was in town for work and not at the hotel much and otherwise the basics were great. One major complaint is the use of fragrance throughout the hotel which really exacerbates serious headaches for me. Please stop doing this. I probably won’t return for this reason alone"

"Room is clean, staff are wonderful, breakfast is good but the walls are so thin that I could hear noises all night from the room next to me. "

"great"

"Location was brilliant that was all"

"Nice place to lay your head "

"This was our second stay in three years when visiting Chicago. The staff is great and the rooms are comfortable. The restaurant adjacent to the hotel Elephant and Castle is an extra treat. Delicious food and awesome drinks."

"Shower and sink were terrible. Barely hot water but took fine tuning to find where it would be hot and not cold. We had to fiddle with shower for 20 minutes every morning before shower. Also the toilet handle shot water water out when flushing. "

"Great location, service wasn’t the greatest, fees are high, crib was outdated."