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Reviews

4.4 / 5Excellent
4,513 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Chicago Riverwalk
    3 min walk
  • Popular Location
    Chicago Theatre
    10 min walk
  • Restaurant
    Cyrano's Café & Wine Bar
    3 min walk
  • Restaurant
    Island Party Hut
    3 min walk
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    33 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Classic Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Classic Room, 1 King Bed, River View

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Classic Room, 2 Double Beds, River View

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Classic Room, 1 King Bed, Lake View (Lake View)

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Classic Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Premier Corner Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Premier Corner Room, 1 King Bed, City View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Classic Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    More details

About this area

Chicago

Located in Chicago's The Loop neighbourhood, Swissotel - Chicago is in the city centre and on a river. Chicago Riverwalk and Navy Pier are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and Water Tower Place. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wintrust Arena. Our guests love the hotel's quiet location.

Popular Location

What's nearby

  • Chicago Riverwalk - 3 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • House of Blues Chicago - 13 min walk
  • Navy Pier - 17 min walk

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 11 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 33 min drive

Restaurants

  • The Palm — 1 min walk
  • Amuse — 1 min walk
  • Cyrano's Café & Wine Bar - 3 min walk
  • Island Party Hut - 3 min walk
  • Columbus Tap - 4 min walk

About this property

Swissotel - Chicago

Luxury Chicago hotel in The Loop, walk to Chicago Riverwalk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and valet parking. All 661 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).
Swissotel - Chicago offers 661 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, a complimentary bathrobe, designer toiletries and complimentary toiletries.
This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (surcharge), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking (surcharge)
Valet parking (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Russian
Spanish

Business services

Business centre
Computer station
Conference centre

Spa

Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage - swedish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

TV channels
iPod dock
LCD TV
pay films
premium channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge per pet, per night.
  • Dogs only
  • 1 per room (up to 25 lb/11 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

The resort fee includes:
  • Health club access
  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A pet fee will be charged per pet, per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Swissotel Chicago Hotel
  • Swissotel Chicago
  • Swissotel Chicago Hotel Chicago
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
4.4

Excellent

5 - Excellent
2,596
4 - Good
1,316
3 - Okay
341
2 - Mediocre
161
1 - Poor
99
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the view was amazing!!! the rooms were very clean.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

My room was very clean with a nice size bathroom and an awesome view.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff. Beautiful rooms and lobby . Getting money back for not using towels is awesome

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

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