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Crowne Plaza Chicago West Loop by IHG

3.5 star property
Hotel with a restaurant, near Millennium Park

Photo gallery for Crowne Plaza Chicago West Loop by IHG

Relax in a casual, urban setting with seating areas and a prominent counter for ordering.
Enjoy a fully stocked kitchen with a refrigerator, condiments, and cereal.
Experience the sleek, high-rise Crowne Plaza hotel, featuring a modern design with vertical windows and a flat roof.
Relax in this stylish seating area with four comfortable armchairs and a central coffee table, offering a view of the street outside.
Relax in our spacious lobby, featuring a central seating area with armchairs and sofas, a large flat-screen TV, and a decorative water feature.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
The current price is AU$265
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Balcony

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(41 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Bathroom features a toilet, shower, and towel rack.

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

Relax in a stylish space with a comfortable sofa, coffee table, and abstract art piece.

Junior Suite, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Standard Room, 1 King Bed, Balcony (High Floor)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Relax in comfort with a large bed, desk, and window with curtains.

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(46 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Relax in a stylish space with a sofa, armchair, and city view.

Suite, 1 Bedroom (High Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(90 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

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About the area

Map
25 South Halsted Street, Chicago, IL, 60661

What's nearby

  • Willis Tower - 13 min walk - 1.1 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Michigan Avenue - 2 min drive - 2.5 km
  • Millennium Park - 2 min drive - 2.5 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Haymarket Pub & Brewery - ‬4 min walk
  • ‪TBK Greektown (Taco Burrito King) - ‬5 min walk
  • ‪Bandit - ‬6 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel near Willis Tower
Located close to Merchandise Mart, Crowne Plaza Chicago West Loop by IHG provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Rye Deli & Drink, features American cuisine. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a lift and luggage storage
  • Wedding services, concierge services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 398 rooms feature comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers and limited housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 14 kg per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is Crowne Plaza Chicago West Loop by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 14 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on 24 Aug 2025 start from AU$264.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Chicago West Loop by IHG?

Self-parking is available for USD 54.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Crowne Plaza Chicago West Loop by IHG?

Checkout is at noon.

Where is Crowne Plaza Chicago West Loop by IHG located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of University of Illinois Chicago and Willis Tower. State Street and Merchandise Mart are also within 1 mile (2 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

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Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 860 out of 1354 reviews
Rating 8 - Good. 304 out of 1354 reviews
Rating 6 - Okay. 100 out of 1354 reviews
Rating 4 - Poor. 47 out of 1354 reviews
Rating 2 - Terrible. 43 out of 1354 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and the rooms were really clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Jul 2025

8/10 Good

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is renovated, it is very clean, the breakfast was delicious
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Excellent stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks beautiful place
Stayed 3 nights in Jul 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pretty walkable and plenty of restaurants and stores
Stayed 1 night in Jul 2025

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and close to a lot of good restaurants and bars. Also walkable to the downtown area, but with a bus stop 5 minutes away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out, close to a lot of restaurants, very walkable!
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big fan of the Crowne, my go to for Chicago overnights
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Nice and safe stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean rooms. Comfy beds.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, room was pretty spacious and in a great location. Very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Justine

Very clean and friendly
Stayed 2 nights in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nicely located near the event we were there to visit. It was near Greektown and it gave us good options to walk or uber easily.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice place was clean and we felt welcome
Stayed 2 nights in Jun 2025

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel had a balcony and the staff were nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was a little warm in temperature but overall really great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Everyone was super helpful and nice!
Stayed 1 night in Jul 2025

10/10 Excellent

Poni

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Linnie

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, and the staff was so friendly, and helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Bruce

I liked the lobby, the location and the showrr water presser
Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025