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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

4.0/5 Very good
1,408 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSears Tower14 min walk
Popular LocationUniversity of Illinois Chicago17 min walk
Popular LocationMerchandise Mart2 min drive
AirportChicago, IL (ORD-O'Hare Intl.)21 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

    Room amenities

    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Non Smoking (LEISURE)

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (LEISURE)
  • Deluxe Room

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsDeluxe Room
  • Room, 1 King Bed, Non Smoking, Corner (Location)

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, Corner (Location)
  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room
  • Room, 1 King Bed, Non Smoking (Feature)

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Feature)
  • Room, 1 Double Bed, Non Smoking (Feature)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsRoom, 1 Double Bed, Non Smoking (Feature)
  • Suite, 1 King Bed, Non Smoking (Feature)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking (Feature)

About this area

Chicago

Near a metro station, Crowne Plaza Chicago West Loop is in Chicago's Near West Side neighbourhood, an area with good shopping. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Chicago Theatre and House of Blues Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Sears Tower - 14 min walk
  • University of Illinois Chicago - 17 min walk
  • Merchandise Mart - 2 min drive
  • Chicago Theatre - 6 min drive
  • House of Blues Chicago - 7 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 21 min drive

Restaurants

  • Greek Islands - 3 min walk
  • Haymarket Brewing Company - 4 min walk
  • Meli Cafe & Juice Bar - 5 min walk
  • Girl and the Goat - 5 min walk
  • Au Cheval - 5 min walk

About this property

Crowne Plaza Chicago West Loop

Romantic Chicago hotel in Near West Side, near Willis Tower
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and conference space. All 398 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include balconies and coffee makers.
Crowne Plaza Chicago West Loop offers 398 forms of accommodation with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 54 per night

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20 for adults and USD 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • French
  • Spanish

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per stay
Up to 30 lb/14 kg

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 20 for children (approximately)
  • Valet parking fee: USD 54 per night (in/out privileges)
  • Pet fee: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
Property registration number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Chicago Metro Hotel
Crowne Plaza Metro Hotel
Crowne Plaza Chicago Metro
Crowne Plaza Metro
Chicago Crowne Plaza
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Chicago West Loop Hotel

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Chicago West Loop and receive a full refund?
Yes, Crowne Plaza Chicago West Loop offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chicago West Loop cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 14 kg per pet. There's a fee of USD 50 per stay.
How much is parking at this hotel?
Valet parking is available for USD 54 per night.
What time is check-in at this property?
Check-in is from 3 PM to 2 AM.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Near West Side, this romantic hotel is within a 15-minute walk of Willis Tower and 311 S Wacker Dr. University of Illinois Chicago and Chicago Riverwalk are also within 1 mile (2 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

Guest reviews

Overall score and ratings for Crowne Plaza Chicago West Loop

4.0
Very good
5 - Excellent
569
4 - Good
504
3 - Okay
200
2 - Mediocre
77
1 - Poor
58
4.3
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Mar 2020