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Overview of Crowne Plaza Chicago West Loop

Photo gallery

Front of Property - Evening/Night
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Crowne Plaza Chicago West Loop

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationWillis Tower14 min walk
    Popular LocationMillennium Park2 min drive
    Popular LocationArt Institute of Chicago2 min drive
    AirportChicago, IL (ORD-O'Hare Intl.)21 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking (Feature)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Feature)
  • Room, 2 Double Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Deluxe Room

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room
  • Room, 1 Double Bed, Non Smoking (Feature)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking (Feature)
  • Room, 1 King Bed, Non Smoking, Corner (Location)

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Corner (Location)
  • Standard Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Double Beds
    More detailsStandard Room, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Feature)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (Feature)
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Non Smoking (LEISURE)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (LEISURE)

About this area

Chicago

Near a metro station, Crowne Plaza Chicago West Loop is in Chicago's Near West Side neighbourhood, an area with good shopping. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Art Institute of Chicago and Chicago Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field.
Popular Location

What's nearby

  • Willis Tower - 14 min walk
  • Chicago Riverwalk - 19 min walk
  • Millennium Park - 2 min drive
  • Art Institute of Chicago - 2 min drive
  • Cloud Gate - 3 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.) - 21 min drive

Restaurants

  • Greek Islands - 3 min walk
  • Athena Restaurant - 4 min walk
  • Spectrum Bar & Grill - 4 min walk
  • Karyn's On Green - 4 min walk
  • Haymarket Pub & Brewery - 4 min walk

About this property

Crowne Plaza Chicago West Loop

Romantic Chicago hotel in Near West Side, near Willis Tower
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. All 398 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include balconies and coffee makers.
Crowne Plaza Chicago West Loop offers 398 forms of accommodation with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20 for adults and USD 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 24 March 2020 to 1 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per stay
Up to 30 lbs/14 kg

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 20 for children (approximately)
  • Valet parking fee: USD 54 per night (in/out privileges)
  • Pet fee: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property registration number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Chicago West Loop Chicago
Crowne Plaza Chicago West Loop Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Chicago West Loop and receive a full refund?
Yes, Crowne Plaza Chicago West Loop offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chicago West Loop cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Chicago West Loop?
As of 16 Jan. 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop on 29 Jan. 2021 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Chicago West Loop pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 14 kg per pet. There's a fee of USD 50 per stay.
How much is parking at Crowne Plaza Chicago West Loop?
Valet parking is available for USD 54 per night.
What time is check-in at Crowne Plaza Chicago West Loop?
Check-in is from 3 PM - 2 AM.
What time is check-out at Crowne Plaza Chicago West Loop?
Checkout is at noon.
Where is Crowne Plaza Chicago West Loop located?
Located in Near West Side, this romantic hotel is within a 15-minute walk of Willis Tower and 311 S Wacker Dr. University of Illinois Chicago and Chicago Riverwalk are also within 1 mile (2 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.
4.0
Very good
Rating 5 - Excellent. 516 out of 1278 reviews
5 - Excellent 40%
Rating 4 - Good. 443 out of 1278 reviews
4 - Good 35%
Rating 3 - Okay. 190 out of 1278 reviews
3 - Okay 15%
Rating 2 - Poor. 74 out of 1278 reviews
2 - Poor 6%
Rating 1 - Terrible. 55 out of 1278 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, quiet, comfortable.
Stayed 1 night in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were really nice. The parking was just expensive.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property at a great price in a great part of Chicago. Everything was super close to what we were visiting. My ONLY complaint is I would have loved a mini fridge as we were there for several days.
Stayed 2 nights in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Crowne Plaza on business trips before and it is always a pleasant experience. The rooms are always clean and staff is pleasant and helpful. I am glad the construction is done so drop off and pickup was easy compared to last few times. The only caveat is they had enrolled me in green stay so there was no housekeeping first couple days. But staff was helpful and changed it when I asked.
Stayed 5 nights in Feb 2020

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