Homewood Suites by Hilton Chicago Downtown South Loop

Photo gallery for Homewood Suites by Hilton Chicago Downtown South Loop

Primary image
Pool
Room amenity
49-inch Smart TV with premium TV channels, Netflix
Full-sized fridge, microwave, hob, dishwasher

Overview of Homewood Suites by Hilton Chicago Downtown South Loop

Homewood Suites by Hilton Chicago Downtown South Loop

3.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
59 E. 11th Street, Chicago, IL, 60605

Explore the area

  • Popular LocationGrant Park2 min walk
  • Popular LocationSoldier Field17 min walk
  • Popular LocationMillennium Park19 min walk
  • AirportChicago, IL (MDW-Midway Intl.)26 min drive

Choose dates to view prices

About this area

Chicago

Homewood Suites by Hilton Chicago Downtown South Loop is located in Downtown Chicago, a neighbourhood in Chicago, and is near a metro station. Buckingham Fountain and Chicago Cultural Center are notable landmarks, and travellers looking to shop may want to visit State Street and Michigan Avenue. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wintrust Arena. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Grant Park - 2 min walk
  • Field Museum of Natural History - 11 min walk
  • Buckingham Fountain - 14 min walk
  • Soldier Field - 17 min walk
  • Millennium Park - 19 min walk

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 26 min drive

Restaurants

  • Yolk - 2 min walk
  • Bongo Room - 3 min walk
  • Burger Bar Chicago - South Loop - 3 min walk
  • Oysy Japanese Sushi - 3 min walk
  • Niu B - 3 min walk

About this property

Homewood Suites by Hilton Chicago Downtown South Loop

3-star Chicago hotel in Downtown Chicago, walk to Grant Park
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Homewood Suites by Hilton Chicago Downtown South Loop offers 196 accommodations with washers/dryers and laptop-compatible safes. This accommodation is furnished with double sofa beds. 49-inch Smart televisions come with Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Shang Noodle
  • Tea %

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Sofa bed
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Hob

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Washer and dryer

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Homewood Suites Hilton Chicago Downtown South Loop Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Chicago Downtown South Loop
Homewood Suites Hilton
Homewood Suites by Hilton Chicago Downtown South Loop Hotel
Homewood Suites by Hilton Chicago Downtown South Loop Chicago

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 719 out of 1294 reviews
5 - Excellent 56%
Rating 4 - Good. 305 out of 1294 reviews
4 - Good 24%
Rating 3 - Okay. 127 out of 1294 reviews
3 - Okay 10%
Rating 2 - Poor. 70 out of 1294 reviews
2 - Poor 5%
Rating 1 - Terrible. 73 out of 1294 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Overall great location. Unfortunately, we arrived right at check in and the valet was completely full. Staff was unhelpful in directing us to over night parking. The kitchen in our suite had a clogged sink and dirty items. There was a lot of red aunts. The complimentary happy hour was not happening but breakfast was- also disappointing that the patio near the pool was closed. Overall way below our expectations for the cost.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very clean. Awesome and attentive staff. Close to trains and buses for easy travel around the city. I read a lot of reviews about the breakfast being bad, but my family enjoyed it. It was a typical free hotel breakfast.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel room was not ready but was given a discount for the inconvenience nice staff very clean.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms were spacious and clean
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and clean, parking garage was full, and couldn’t step outside without being harassed by beggars. Which security tried to take care of but it was conflict I didn’t want to deal with while on vacation
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Upon arrival there was no valet. We had to wait for over an hour dor valet. While we was checking in valet left in our vehicle with our belongings. We had to wait for them to come back to get our stuff. We was not there waa a pool. We was not told about the $65.00 extra valet charge. We was not told about the $75.00 hold. The breakfast was not much for a 4-5 star hotel. Upon leaving took us almost 30 min to get our vehicle from valet. Will not be staying again.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service ever!
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at Chicago, close to main attractions
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Great location. Breakfast bar is awesome
Stayed 3 nights in Jun 2022