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"This hotel needs attention rooms need refurbs holes in walls needs to take a leaf out of their other branch south mimms also should have iron & boards like south mimms as they get a lot of travelling clients "

"We've been staying about once a year at this hotel for quite a while now. The staff are really great and the spacious Garden Lodge bedroom is a very good size with a super king bed which is pretty comfortable. Great water pressure in the shower. The room facilities are pretty good too. The downsides are the need for bedroom/bathroom refurbishments and their breakfasts which we no longer have. It's an expensive (£24 pp) buffet style breakfast only so not cooked to order and their offerings are a bit limited and not very tasty for this type of 4 star hotel. We are happy to continue staying there but only in the garden lodge rooms as the water pressure in the main hotel rooms is very poor. "

"Excellent overall. Room was comfy, tv and chrome cast worked, delicious breakfast and room service "

"A nice stay. Air conditioning worked well. It is right on a busy road, which is busy throughout the night, so the free earplugs were a good addition. Very helpful staff. We went to see a gig at the Alexandra Palace and so the hotel location was perfect for this!"

"breakfast was ok there is no spa at this hotel there was no food available Sunday evening "

"I stay was OK until we had to check out and that’s when I noticed my camera was missing and that was the only issue I had with that hotel. It’s a great location."

"Nice "

"Excellent all round experience. Perfect as a base for a few days stay in London."

"Reception staff pleasant and professional. Room.clean"