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"Everything was great except for the bed! "

"This was such a beautiful hotel and the room was spacious. Only thing was the elevators were not working properly other than that I would definitely stay here again"

"The location of the hotel was very convenient, the subway entry and Penn Station are literally like 10 seconds from it, lots of good places to eat at around. I booked a queen bed room which was neat."

"Basic but clean, comfortable beds, hot shower and friendly staff. "

"Nice staff. Small (as expected) but clean room. Convenient."

"Took forever to check in. And yes we did attempt to do the mobile check in. They spent 10m with each person. The room was decent though. Clean. "

"Under construction for remodel no lobby seating constant noise from machines, checking in and out chaos. Single door for arrival and departures of guest. No waiting area. Breakfast buffet adequate but extremely crowded. Small request unfulfilled. Probably will be better after remodeling but had I know I would have booked a more comfortable lodging experience. Expedia should have warned of these issues."

"The room was very clean as well as the hotel. We'll definitely stay again"

"Great design, very central location. We got the room with Times Square view. A bit noisy also at night, even so we stayed on the 22nd floor. But since we stayed only for 1 night, this was exactly what we wanted to be in the very center of touristic actions. Staff was friendly, but not super nice and accommodating. I wished they also offered complimentary water in the room. "