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"Great hotel."

"Nice, clean hotel and room. Beautiful spa room - clean and comfortable. I cant comment on the pool or sauna as due to our very last check in we unfortunately missed getting to use the actual “resort”. My only issues were: - check in which was 2.5 hours late - we didn’t receive our “special occasion gifts” in our room which we had been specifically told were in there ready for us. "

"The apartment was spacious and very clean and Cathy was lovely and very informative"

"The room I had needed a good paint, carpet needs replacing, a good clean around doors, walls etc. also the main hall way areas in hotel need a good clean on walls. "

"This is a budget hotel, with the level of features expected ... but it is a spacious clean room with a good shower. Taxi and Uber are about AUD 30 each way plus tip."

"Friendly staff at both reception and in the restaurant. Room was clean, bed was super comfortable."

"Overall this place is pretty great for a family vacation. I have teen/tween children and they did enjoy the waterpark but the pool was the favourite. The buffet breakfast was an excellent spread with a huge amount of choices. The apartments are big & spacious, have a lift to upper levels, showers are big and hot water with great pressure. Kitchenette is great with a small stovetop in one room, fridge (one large, one small), dishwasher, and even a coffee machine and pods and milk, etc provided, There’s a washer and dryer in a separate small room. And rooms were thick walled, did not hear neighbouring patrons. I rate this lower though because of a few things - readers may like to know that a dual key room has a one king, one queen. I called reception for another bed but it was badly broken and could not be slept on. They said they did not have another being unaware that I had 3 teens - the hotel expects that 3 people will sleep in a king, 2 in the queen!! They then proceeded to blame me for not booking direct with the hotel, as they get no communication from 3rd party booking. Well that’s on them to fix that problem, it’s on them to find a working roll away bed, not me. Another star lost was for general things hotel can fix in future - shower floods the bathroom, carpets are stained and could do with replacing or a deep clean, pool should be felines/tiled as it cut all of my families feet badly as it’s lined with sharp little stones throughout, there are no power points next to"

"Did not use laundry. Staff friendly. Air conditioning fine. Our telephone request for early check in was very efficiently taken care of by the manager. Lovely dinner, with friendly service in the restaurant."

"Room had odor Shower was broken Coffee maker very dirty"