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Best Western Plus North Lakes Hotel

4.0 star property
Travelers relax lakeside or cool off in the outdoor pool, then enjoy breakfast at Boardwalk Cafe or connect with fellow guests over drinks at the welcoming bar.

Choose dates to view prices

Best Western Plus North Lakes Hotel offers a peaceful lakeside retreat with an inviting terrace. Guests enjoy the on-site restaurant, coffee shop, and dry cleaning service. In-room WiFi keeps everyone connected, and the helpful staff receives consistent praise.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$203
includes taxes & fees
24 May - 25 May

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About this property

Best Western Plus North Lakes Hotel

  • Upscale hotel by the lake
  • Consider a stay at Best Western Plus North Lakes Hotel and take advantage of a terrace, a coffee shop/cafe and laundry facilities. The on-site restaurant, Boardwalk Cafe, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a conference centre.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), an electric car charging station and a banquet hall
    • A front desk safe, a vending machine and meeting rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 81 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Heating and ceiling fans
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with showers and free toiletries
    • 42-inch TVs with digital channels
    • Wardrobes/cupboards, eco-friendly cleaning products and fridges

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 30 per night.

Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus North Lakes Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Best Western Plus North Lakes Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus North Lakes Hotel on 24 May 2026 start from AU$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus North Lakes Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus North Lakes Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus North Lakes Hotel?

Check-in start time: 2 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus North Lakes Hotel?

Checkout is at 10 AM. Late check-out is available for a fee.

Where is Best Western Plus North Lakes Hotel located?

Situated on the boardwalk, this hotel is within 2 miles (3 km) of Westfield North Lakes, WF Roberts Reserve and North Lakes Resort Golf Club. Hays Inlet and Hays Inlet Conservation Park are also within 3 miles (5 km). Mango Hill Station is 20 minutes by foot and Mango Hill East Station is 29 minutes.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 465 out of 713 reviews
Rating 8 - Good. 192 out of 713 reviews
Rating 6 - Okay. 36 out of 713 reviews
Rating 4 - Poor. 16 out of 713 reviews
Rating 2 - Terrible. 4 out of 713 reviews

Reviews

Verified

8/10 Good

Kellie

Liked: Cleanliness, staff & service, amenities
Handy location close shops and meals available onsite
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, not far from North Lakes shopping centtr
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Good location and pleasant surroundings
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, easy parking. On site cafe food and entertainment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and well equiped. Bed was comfy. Quiet, safe area. Staff were very welcoming and friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and the food very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff all excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable. Staff were friendly. Parking was easy. Location was great with plenty of shops and activities within walking distance.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Nice restaurant/ cafe.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome nice clean room, lovely staff and the food downstairs was amazing Even had a solo guitarist which was really nice. Right by the lake. Was a really nice to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and the cafe were beautiful and the walks around the property are lovely
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the bed and pillows were very comfortable. The shower was great too, spacious with good water pressure. All staff were very welcoming and friendly. The restaurant is an absolute must to visit. Very relaxing watching the black swans on the lake and food is plentiful and lovely.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy stay here. Wonderful place and pleasant staff and facilities.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Nice hotel and location, liked walking around the lake.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scott in the cafe and Nicole on the front desk were outstanding with their cheery customer service. Breakfast on the balcony by the lake was a real treat.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stunning and convenient location. Staff were very friendly.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Very nice , clean room. I had a small incident (felt quite huge in the moment ) when I locked myself out when I left both my keycards in the room. Telephone stuff were helpful after hours too and quite timely . Happy with friendly service overall .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to shops, nice nature walks around the lake.
Stayed 3 nights in May 2025
Verified

8/10 Good

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet shopping all good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for a weekend getaway, close to shops and restaurants, with spacious and comfortable rooms, and easy access to parking. Highly recommend staying here.
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff Also the rooms clean and well maintained
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently situated.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the lake with easy access to the shops and dining.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service
The river view, staff and room was excellent but the restaurant didn't offer much of a menu
Stayed 1 night in Oct 2025