Search Castles in Shenzhen

"I stayed here one night and it was lovely. Rooms were clean and the staff was at the shangri-la level. i will say that the staff wasnt fully fluent in english, which is what that is in a foreign country."

"Great hotel Convenient location "

"Great place to recover from a long haul flight"

"Great"

"Friendliest staff ever "

" Good breakfast quality Free laundry Excellent customer service I carried heavy luggage in front of entrance, staff went out from inside to help me to take the luggy"

"Everything at the hotel was excellent. Even the welcome cookie was delicious. "

"The room was clean and tidy. Service was excellent including welcome feelings from Front Office Layla and the Concierge staff seeing us off. Both were professional and supportive to offer us help without prompt. There was a drunken guest shouting and yelling on Day 2 @11pm and I immediately called the enquiry to ask what has happened. We didn't expect the front desk staff had a record of this and gave us a box of chocolate to apologize. Attention to details and I plan to come back again to stay. "

"Very helpful staff"